# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Service Hours:
- 10:01pm-5:59am, daily
# Vehicle Options:
- **Please note:** The standard luggage size is 42cm x 25cm x 65cm (medium)
- The vehicles can accommodate special luggage such as sports equipment, musical instruments, wheelchairs, baby strollers, etc
## 4 Seater Vehicle
- Vios, City, Elentra, Mazda, or similar
- Good for groups of 3 passengers or less
- Can fit 3 medium-sized luggage
## 7 Seater Vehicle
- Innova, Ford, or similar
- Good for groups of 5 passengers or less
- Can fit 5 medium-sized luggage
## 16 Seater Vehicle
- Ford Transit or similar
- Good for groups of 12 passengers or less
- Can fit 10 medium-sized luggage
# Additional Information:
- **You must book at least 6 hours before your scheduled pick up time**
- This transfer service does not provide child seats
- The vehicles are not PWD-friendly
- Kindly indicate your preferred transfer direction upon check out
- Please make sure to indicate the correct flight number at the checkout page. No refunds will be given if the driver is unable to pick you up due to incorrect flight information
- If your flight number has changed, please contact the operator using the number on the voucher as soon as possible so the driver can track your flight status