# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Vehicle Options:
- **Please note:** There is a strict implementation of the number passengers and luggages per vehicle. Guests who do not meet below criteria will be required to book another vehicle at their expense to be paid directly to the operator in cash (PHP)
- Oversized baggage such as the balikbayan box is equivalent to 3 luggages. Only a maximum of 1 balikbayan box will be accommodated per van. Due to the size of the balikbayan box, please request assistance from a porter at NAIA to assist in loading the box. Any damage to the items will not be shouldered by the operator
- **Standard Sedan:** 1-3 Passengers + 2 Standard Luggage (no balikbayan boxes allowed)
- **Standard Van:** 4-7 Passengers + 5 Standard Luggage
- The standard luggage size is 18" x 26"
- The largest allowable luggage size is 27" x 21" x 14", provided that these are only 5 pieces
- Walking canes, infant strollers, sports equipment items, etc. will be counted as a luggage
- Extra small bags are allowed on lap, strictly no luggage to be placed on the seats
# Additional Information:
- **Please note:** This service operates 24 hours
- **Please note**: Bookings have to be made 5 hours before pick up time. Any booking received within a shorter period will be canceled by the operator and no refunds will be made
- **Please note:** Make sure you indicate the correct flight number. Missed pick up services due to incorrect flight numbers will not be refundable. If your flight number has changed, please inform the operator as soon as possible so the driver can track your flight status
- Child seats are not available. However, you are allowed to bring your own
- Please indicate your preferred transfer direction (departure or arrival) upon check out
- The vehicles are not wheelchair and stroller-accessible. You must fold these items and load them at the back
- Eating inside the vehicle is not allowed
- Any side trips, additional pick up, drop off and other reroute will be collected by the driver. Approval will be based on the driver’s schedule or availability