# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Vehicle Options:
- **Standard Van:** Max 5 passengers + 4 standard 24in luggage, 4 passengers + 5 standard 24in luggage, or 3 passengers + 6 standard 24in luggage
- Vehicle type: Toyota Noah/Voxy, Honda Stepwagon, Toyota Estima, or similiar
# Luggage Information:
- Standard luggage size: 24in. Luggage size over 24in will be counted as 2 pieces
- Pets cannot be accommodated
- Large items such as skis, surfboards, wheelchairs, and golf bags will be counted as 4 pieces
# Additional Information:
- Child seats are available upon request
- Only bottled water is allowed on the vehicle. Eating and drinking inside the vehicle is strictly prohibited
- The driver will contact you by WhatsApp/WeChat/Line or phone call. Please indicate an active mobile number at the checkout page
- The operator will forward your the driver's contact information via phone, WeChat, email, or WhatsApp within 2 hours before your scheduled pick up time
- Regular time bookings must be made at least 4 hours before the scheduled pick up time. While midnight transfer bookings must be made at least 8 hours in advance