# Confirmation:
- You will receive confirmation of your booking instantly via email
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Booking Guidelines:
- **Attention for same day booking:** Same day booking must be made at least 3 hours prior to the scheduled pick up time, via the same day booking package. Pick up time is only available between 11:00am-11:00pm
- Kindly select your flight arrival date upon checkout. If your flight arrives at 12:00am on 2 May, select 2 May
- **For any booking amendments, please contact operator to reschedule, contact details can be found on the voucher**
- **Amendments must be made at least 24 hours from the scheduled pick-up time**
- No amendments are allowed once a driver has been assigned to your booking
- **Please note:** You will receive the driver's contact information one day before your departure date
- **Please note:** Your selected pick up date and time for departure transfers should be at least 3 hours before flight departs due to traffic. The operator will not be responsible if you miss your flight
# Vehicle Options:
- **Standard Sedan:** Maximum 3 passengers + 3 standard sized luggage
- **Mini MPV:** Maximum 4 passengers + 4 standard sized luggage
- **Standard MPV:** Maximum 6 passengers + 5 standard sized luggage
- **Standard Van:** Maximum 9 passengers + 6 standard sized luggage
# Luggage Information:
- Standard Luggage Size: 22in x 14in x 9in. Bags over 22in will be considered 2 pieces
- Pets and large items such as skis, surfboards, wheelchairs, and golf bags cannot be accommodated
# Additional Information:
- **Important:** Infants and children must be included in the passenger headcount
- Child seat is available for a surcharge upon request, please select the child seat as required
- Only bottled water is allowed on the vehicle. Eating and drinking inside the vehicle is strictly prohibited
- Special luggage such as sports equipment, musical instruments, wheelchairs, etc. will not be accommodated
- Please make another booking if the number of luggage is more than the suggested
- When booking, please choose a vehicle that can accommodate your group size. The operator reserves the right to request guests to book an additional transfer in cases where the size of your traveling party does not fit your chosen vehicle on the day of travel