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# Confirmation:
- You will receive confirmation of your booking instantly via email
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Booking Guidelines:
- **Attention for same day booking:** Same day booking must be made at least 6 hours prior to the scheduled pick up time. Pick up time is only available between 12pm to 11pm
- Kindly select your flight arrival date upon checkout. If flight arrives at 12:00am on 2 May, select 2 May
- **Please note:** Your selected pick up date & time for departure transfers should be at least 3 hours before flight departs due to traffic. The operator will not be responsible if you miss your flight
# Vehicle Options:
- **Standard Sedan:** Maximum 3 passengers + 3 standard sized luggage
- **Compact MPV:** Maximum 4 passengers + 4 standard sized luggage
- **Standard MPV:** Maximum 6 passengers + 5 standard sized luggage
# Luggage Information:
- Standard Luggage Size: 22in x 14in x 9in. Bags over 22in will be considered 2 pieces
- Pets and large items such as skis, surfboards, wheelchairs, and golf bags cannot be accommodated
# Additional Information:
- **Important**: Effective January 2020, child car seats are compulsory for children below the height of 135cm. Summons will be issued to drivers who fail to comply
- Only bottled water is allowed on the vehicle. Eating and drinking inside the vehicle is strictly prohibited
- Special luggage such as sports equipment, musical instruments, wheelchairs, etc. will not be accommodated
- Please make another booking if the number of luggages is over the number of suggested luggages
- When booking, please choose a vehicle that can accommodate your group size. The operator reserves the right to request guests to book an additional transfer in cases where the size of your traveling party does not fit your chosen vehicle on the day of travel