# Booking Guidelines:
- For same day booking: Book at least 3 hours before your pick up time
- Select flight arrival date at checkout. If flight arrives at 12:00am on 2 May, select 2 May
- Your preferred pick up date & time should be at least 4 hours before flight departs due to traffic. The operator will not be responsible if you miss your flight
# Confirmation:
- You will receive a confirmation email and ticket instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Vehicle and Luggage Information:
- **Standard Sedan:** Maximum of 3 passengers and 3 pieces of 20in luggage **or** maximum of 3 passengers and 2 pieces of 24in luggage
- **Standard MPV:** Maximum of 4 passengers and 4 pieces of 20in luggage **or** maximum of 4 passengers 3 pieces of 24in luggage
- **Standard Van:** Maximum of 10 passengers and 10 pieces of 20in luggage **or** maximum of 10 passengers and 6 pieces of 24in luggage
- **Luxury Sedan:** Maximum of 3 passengers and 3 pieces of 20in luggage **or** maximum of 3 passengers and 2 pieces of 24in luggage
- Standard luggage size: 20in or 20kg (55cm height x 32.5cm width x 22cm thickness). Bags over 20in will be considered as 2 pieces
- Large items such as skis, surfboards, foldable wheelchairs, golf bags, and pets cannot be accommodated in this transfer service
# Additional Information:
- Child seat: Available for children aged 0-4. One child seat is free, additional seats are subject to avaiilability, and a surcharge of THB200 per seat will apply. Due to the limited space of each car type, maximum 1 child seat is available for one car, maximum 2 child seats are available for one MPV, maximum 3 child seats are available for one van
- All vehicles are stroller and wheelchair friendly
- Service hours: 24 hours, daily
- Important: Infants and children must be included in the passenger headcount
- Passengers must fasten safety belt while seated, if passenger does not follow this policy, operator will not take any responsibility if have accidents or police arrested
## Tips for Highways (Express Way) Fee
- Highways/Expressway: Road maintained by Expressway Authority of Thailand
- Tollways: Toll way on Vibhavadi Rangsit Road (Din Daeng - Don Mueang - Rangsit) with the royal name as Uttaraphimuk Elevated Road
- Motorways: Intersection between motorways supervised by the Inter-City Highway Division, Department of Highways
- **Please note that**: If customers would like to use the Tollways and Motorways, a surcharge will incur