# Confirmation:
- You will receive confirmation of your booking's availability within 1 business day. Once availability has been confirmed, we will send you the voucher via email
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Vehicle Details:
## Service by Chinese driver
- Business 7 seater: Mercedes-Benz or similar models
- Vehicles can carry up to 5 passengers and 5 pieces of 28-inch suitcases
## Service by Russian driver
- Standard 5 seater: Skoda Octavia or similar models
- Comfortable 5 seater: Toyota Camry or similar models
- Business 5 seater by Russian: Mercedes E-class or similar models
- All 5 seaters can carry up to 3 passengers and 3 pieces of 24-inch suitcases
- Comfortable 7 seater: Volkswagen Caravelle, Hyundai Grand Starex or similar models
- Vehicles can carry up to 5 passengers and 5 pieces of 24-inch suitcases
# Additonal Information:
- **Please note:** The driver can only speak Russian and Chinese
- The vehicle details are for reference only. Actual vehicles to be used depends availability on the pick-up date
- If you have any questions about the vehicle information, you can consult Klook customer service before making a reservation
- Infants and children occupy seats; a child seat occupies 1 adult seat
- **Please input the number of passengers and luggages on the extra info page, otherwise the driver will refuse to pick you up if the vehicle is overloaded. No modifications can be made on the pick-up date itself and no refunds will be issued**
- This trip is a one-way transfer. If you need a roundtrip service, please book again. There are no reserved parking spaces for the service
- If you quit the trip or if you are late for it, no modifications can be made and no refund will be issued
- The Russian driver can only speak a little bit of English. If you require an English service, please book the Russian driver package and indicate the language service in the note upon checkout