# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Vehicle Options:
- The standard luggage size is 24in. Luggage with a size of 28in or over will be considered 2 pieces
- Walking canes, infant strollers, sports equipment items, etc. will be counted as luggage, to be reconfirmed by the operator to see if the vehicles have enough space for it. Meanwhile, wheelchairs will be counted as seats
## 12-seater Van (Group of 1-10)
- Maximum 10 participants and 8 luggage
# Additional Information:
- Children will be counted as a regular passenger, unless they will be using a child seat. Child seats are available upon request for children 109cm and below in height or children aged 0-4 only. Please note that all requests are subject to availability. In case of unavailability, the local operator will inform you before your scheduled pick up
- For hotel pick up, the date and time provided should be your preferred pick up date and time
- Please let us know if have any other requirements in the space provided at the checkout page
- This transfer's vehicles are wheelchair-friendly
- The driver can speak basic English only
- When booking, please choose a vehicle that can accommodate your group size. The operator reserves the right to request guests to book an additional vehicle in cases where the size of the traveling party does not fit their chosen vehicle on the day of pick up
- Please indicate the number of passengers at checkout
- Please ensure you can be reached via the contact number provided at checkout
- **Please note:** if you are making a same day booking, please book at least 3 hours before your preferred pick up time