# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Vehicle Options:
- Car: Toyota Axio, Prius Hybrid, Premio/Honda Fit Shuttle, or similar (2-3 passengers with 3 pieces of standard-sized luggage)
- Minivan: Toyota KDH/Nissan Caravan or similar (4-7 passengers with 6 pieces of standard-sized luggage)
- Standard-sized luggage: 22" x 14" x 9"
# Additional Information:
- No child seats will be provided. Infants must be seated on the lap of an adult
- For airport pick ups, the date selected at the checkout page should be your flight arrival date (e.g. if your flight arrives at 11:45pm on 1 May, please select 1 May)
- No additional stops or detours will be permitted during the service. You will be dropped off directly to your hotel after being picked up from airport
- **Please note:** Bookings need to be made at least 1 day before your transfer days with a cut-off time at 8:00pm every day. Same day bookings are not available. You can only book for the following day
- Please indicate your hotel name and address at the checkout page
- Please indicate your preferred pick up time for departure transfers
- The vehicles are not wheelchair and stroller friendly
- In case you need a child seat, you can make a request to the operator on the day of the activity. However, this is subject to availability
- **Please note:** The driver has the right to refuse service if the number of the passenger is more than the capacity of the vehicle
- **Please note:** Participants may choose to carry extra pieces of luggage if the number of travelers is less than the capacity of the vehicle. However, Klook or the operator will not be held responsible for uncomfortable seating due to the excess luggage