# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Re-entry is not allowed
- Please note that some parts of the archaeological site are not wheelchair accessible
- A free cloakroom service is available for visitors and other interested parties (schools, tour operators, tour guides, etc.) at all entrance points. Bags, backpacks, luggage, or cases with dimensions exceeding 30x30x15cm are not allowed on the sites of Pompeii, Oplontis, Stabiae and the Museum of Boscoreale. This measure is for the protection of frescoes and rooms on the archaeological sites within the jurisdiction of the Superintendency, as well as guaranteeing visitor safety
- The audio guide is available in English, Spanish, German, Italian, French and Chinese
- The App is available on any Android or Apple mobile device
## Audio Guide Instructions
- Before your visit, download the Vox City app on your smartphone and use the QR code that will be sent to you to download the contents in the language of your choice
- **Important:** Please bring a charged smartphone. The digital tour can be downloaded anytime, even before your departure