# Confirmation:
- You will receive confirmation of your booking's availability within 2 business days. Once confirmed, we will send you the voucher via email
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Cruise Schedule:
- Boarding begins 15 minutes prior to the cruise departure times. You can pick one of two routes and ride the boat at any of the specified departure times. **You can only ride the boat once**
- The cruise hours are subject to change without prior notice. Please refer to the actual departure times on specific dates at the location
- **If you fail to catch your preferred schedule due to the traffic or if your preferred schedule is already full of guests, then you will take the next available cruise. No refunds will be issued for latecomers and no-shows**
## North Bay Departure Times
- 10:00am, 12:30pm, and 3:00pm
## South Bay Departure Times
- 11:15am, 1:45pm, and 4:15pm
# Itinerary:
- **Please note: the actual schedule of your cruise/tour depends on the departure time you take**
- Arrive at the North or South Bay dock at least 15 minutes before your chosen departure time
- Board the boat + the cruise tour begins
- See the attractions covered by the North or South Bay route
- Return to the docks (end of the cruise tour)
- Please refer to the map of the cruise routes to know which landmarks you may see on both the North and South Bay routes
# Additional Information:
- Child ticket: Age 4-12
- Children aged 0-3 can join the cruise or tour for free so long as they're accompanied by a paying adult
- **Please note:** Sea lion sightings are not guaranteed but they are most often seen on the North Bay Route
- Outside food and beverages are prohibited aboard the boat
- The maximum number of people that can ride each Hornblower boat is 200
- This cruise tour is wheelchair and baby stroller-friendly
- It's recommended that you purchase personal travel insurance before booking this cruise tour