# Confirmation:
- You will receive confirmation of your booking's availability within 1 business day. Once confirmed, we will send you the voucher via email
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Please arrive at the theatre for ticket checking at least 40 minutes in advance
- Please be advised that patrons are only allowed to leave and re-enter the tent **once** during the performance
- Please do not upload photos of tickets on social medias to prevent tickets from being copied. The admission is only allowed for the same ticket for first checking
- Patrons are requested to please keep the theater clean
- Smoking is strictly prohibited in the theater
- Please turn off and mute your phone or other devices during the performance
- It's prohibited to take pictures or record the performance (unless you get the permission from the Circus itself)
- To ensure the safety of the audiences, the following items are prohibited in the theater: weapons, flammable, explosive, toxic, odorous and radioactive substances, cutting tools, sharps, pyrotechnics, laser flashlights, medicines, liquor, bags and animals
- If you are unable to use your tickets for personal reasons, such as ticket loss, fraudulent use by unauthorized individuals, or you lose your way on the way to the show etc. you will be held responsible and no refunds will be issued