# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Infromation:
- Children aged 0-9 are free of charge
- Youth ticket: Age 10-17
- Visitors with youth tickets must show a valid ID at the entrance
- Students must show a student card at the entrance
- Strollers, trolleys, or suitcases are not allowed inside the museum for safety reasons
- The historical villa housing the museum has a lot of staircases and no elevator, therefore it cannot accommodate wheelchairs
- Photography and videography are allowed inside the museum. The use of flash is **not allowed**