# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Adult ticket: Age 13-54
- Child ticket: Age 0-12 and with heights above 91cm
- Children aged 0-12 must be accompanied by a responsible adult aged 18+ at all times
- Children aged 12+ must be supervised by an adult familiar with the child’s swimming ability so as to make appropriate decisions as to the attractions suitable for that child
- Re-entry is not allowed
- Lost, stolen, or damaged tickets will not be refunded
- Diving is not permitted in any pool or attraction at the park
- Outside food and drinks are not allowed to inside the theme park
- Diving is not permitted in any pool or attraction at the park
- Outside food and drinks are not allowed to inside the theme park
- Guests are advised to leave the pool during thunderstorm or electrical failure and shall do so if requested by the life guard/attendants or any authorized personnel
- In the event of continuous thunderstorm or electrical failure, the Management of the water theme park may at any time close the aquatic facilities or park for safety reasons under such circumstances and no refund of any kind will be entertained
- Pregnant women and people with heart conditions or back problems should not use the slides
- **Important:** Lake activities like Pedal Boat (MYR25 per 30 minutes), Tube Ride (MYR20 per 30 minutes), Fish Feeding (MYR10), and Rabbit Feeding (MYR10) will require extra surcharges that you may purchase at the particular counter