# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Children with height between 0cm-90cm can enter for free
- Child ticket: Age 0-12 with height of 90cm+
- Senior ticket: Age 60+
- For seniors aged 60+ you can purchase the child ticket as your entry ticket
- Proof of identity is required for both child and senior ticket (e.g. birth certificate or passport)
- No face masks, flippers, or outside flotation devices allowed in the pools
- For your comfort and safety, all visitors are required to comply with the waterpark's dress code
- Feel free to plan your visit. See the Lost World of Tambun map for more information
- **Please note:** The e-ticket that will be sent after booking is in A4 size and must be printed in the correct size for admission
- **Important note:** Please enter the Hot Springs and Spa right before you exit the park as your wristband will be removed upon exiting the Hot Springs and Spa area and you will no longer have access to the rest of the theme park