# Booking Guidelines:
- Time selected during booking is for reference only. Enter the exact pick up or flight departure time during payment
- **Airport Pick Up:** Please select your airport pick up service date based on “Scheduled Flight Landing Time (UTC +08:00)” accurately upon checkout. For example, if your flight is scheduled to land at 2 Dec 11:30pm, please select 2 Dec
- **Hotel Pick Up:** The date selected should be your preferred pick up date
# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Vehicle Options:
- Indicate the correct number of suitcases you're bringing during payment
- Klook is not responsible for any discomfort resulting from an excess number of luggage
- **Standard Sedan**: Maximum 4 passengers + 2 pieces of standard luggage
- **Standard Van**: Maximum 8 passengers + 2 28in luggage bags + 3 pieces of standard luggage
- **Standard Luggage Size**: 24in (bags over 28in will be considered as 2 pieces)
- For your safety, only carry-on bag can bring into the car. Please place your suitcases in the trunk
# Chinese New Year Period (22-30 Jan 2020):
- Please choose the Chinese New Year package if your selected date is in this period. If not, you will be asked to pay an additional fee of TWD300 onsite (only cash is available)
- Booking cancellations should be made at least 7 days before (ex: 22 Jan booking should be canceled before 15 Jan)
- Booking amendments should be made at least 3 days before (ex: 22 Jan booking should be amended before 19 Jan)
# Additional Information:
- **Important:** Each child must be included in the passenger headcount
- You must indicate the correct flight number at checkout
- Please select your airport pick up service date based on “Scheduled Flight Landing Time (UTC +08:00)” accurately upon checkout. For example, if your flight is scheduled to land at 2 Dec 11:30pm, please select 2 Dec
## Child Seats
- Children aged 0-3 must use a child safety seat. Child seats cost TWD100 each
- Please indicate the amount of child seats required at checkout
- Maximum Child Seats Per Vehicle: 1 for sedans and 2 for vans
# Taiwan Food Promo Information:
## TWD80 Coupon Voucher
- Get TWD80 off when you spend a minimum of TWD400 on selected Taiwan’s Best Food & Must-Eats activities
- Apply the promo code (to be sent via email) to your booking while stocks last
- Valid until 31 Mar 2020
## TWD20 Coupon Voucher
- Get TWD20 off when you spend on selected Taiwan Best Food & Must-Eats activities
- Apply the promo code (to be sent via email) to your booking while stocks last
- Valid until 31 Mar 2020