# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Please arrive at the spa at least 15 minutes before your scheduled appointment
- **Please note:** Your spa service is subject to cancelation if you are late for more than 15 minutes
- Spa treatments are not recommended for pregnant women and those who have recently undergone major operations or injuries
- The spa is accessible by wheelchairs and strollers