# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Child ticket: Age 3-12
- Children aged 0-2 can enter the museum, free of charge
- Children aged 0-12 can't enter the museum without being accompanied by a paying person aged 13+
- Meals are not allowed inside the museum
- Tickets can only be used once when entering Madame Tussauds
- Severe weather may result in the museum closing on the date of your visit. If ever this happens, the facility window will not process any changes and cancellations. Please contact Klook customer support to reschedule
- There will be days when you can't see all the wax replicas. Specific wax replicas that are not on display can be found at the consultation window