# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- It is possible to receive a refund for the ICOCA card
- The refund can be made at the JR-WEST Ticket office reservation ticket offices, in JR-WEST stations (refunds are not possible at stations for companies other than JR-WEST or at bus offices)
- A handling fee of 220 yen will be deducted from the amount remaining on the card and the 500 yen deposit will be returned
- The minimum charge amount is 1,000 Yen
- The ICOCA card will expire if unused for 10 year