# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Vehicle Options:
- **Please note:** The number of passengers and luggage should be no more than 15 in total
- The standard luggage size is 24in. Luggage with 28in will be considered 2 pieces of 24in luggage
## Van
- Toyota Commuter or similar
- Good for groups of 10 passengers or less
- Can fit 5 standard-sized luggage
# Additional Information:
- This is a 12-hour car charter service
- The driver can speak basic English only
- Please note that the time of service will start as soon as you are picked up. Kindly indicate your preferred pick up time and location upon check out
- You have an option of adding a tour guide for this service. Kindly note that they will be counted as a passenger and will occupy a seat
- Additional surcharges will apply for pick-ups outside Bangkok and Kanchanaburi city limits, to be confirmed by the operator
- **Please note:** The vehicles do not have mobility features to accommodate disabled passengers
- Child seats are available upon request for children aged 0-4 with a height of 109cm and below. One child seat will be provided for free, while succeeding child seats will incur an additional charge of THB200 per seat and per day, to be paid in cash directly to the driver
- The lead traveler is required to submit basic information of their fellow passengers joining the trip. Kindly send their **complete name with title, nationality, and passport number** to the local operator ([email protected]) for insurance purposes prior to the travel date. Otherwise, your booking will be rejected and full refunds will be issued
- Please note that all requests are subject to availability. In case of unavailability, the local operator will inform you before service date
- The service will be canceled in case of bad weather. You will be given the option of booking an alternative date or requesting a full refund