# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Operating Schedule:
- **The experience does not operate on the following dates:**
- 20 Jul 2019
- 21 Nov 2019
- 25 Dec 2019
- 1 Jan 2020
- There is no 6:30pm schedule on 1 Sep 2019
# Itinerary:
## Nov-Mar
- 3:30pm depart from meet up location
- Admire the Grand Canal, Accademia Bridge, Peggy Guggenheim Collection Palace, La Fenice Theatre and Basilica di Santa Maria della Salut
- 4:00pm experience ends at Campo Santa Maria del Giglio
## Apr-Oct
- 6:30pm/7:30pm depart from meet up location
- Admire the Grand Canal, Accademia Bridge, Peggy Guggenheim Collection Palace, La Fenice Theatre and Basilica di Santa Maria della Salut
- 7:00pm/8:00pm experience ends at Campo Santa Maria del Giglio
# Additional Information:
- Children aged 0-2 are free of charge only if they don't occupy seats
- Each gondola can accommodate a maximum of 6 people. The seat aboard cannot be chosen but will be assigned by the gondolier depending on guests' weight
- Each gondola does not have a dedicated musician for the serenade. There will only be one singer and one musician who will board one of the gondolas during the ride. To allow all participants to listen to the serenade, the musicians will board a gondola in the centre of the row
- This activity is not fully accessible for wheelchair users or people with walking disabilities
- The activity may be canceled in cases of bad weather. You will be given the option of booking an alternative date or requesting a full refund
- **Please contact +39 041 4761926 if you couldn't find the meet up location or if you need assistance**