# Confirmation:
- You will receive confirmation of your booking's availability within 1 business day. Once confirmed, we will send you the voucher via email
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Ferry Departure Schedule:
- **Note:** Please check in at least 30 minutes prior to the scheduled departure time
## Koh Pha Ngan to Phuket
- Departure time from Koh Pha Ngan (Thongsala Pier): 7:20am/12:00pm
- Arrival time at Lomprayah Phuket Office: 3:00pm/7:00pm
## Phuket to Koh Pha Ngan
- Departure time from Lomprayah Phuket Office: 10:00am
- Arrival time at Koh Pha Ngan (Thongsala Pier): 5:30pm
## Phuket International Airport to Koh Pha Ngan
- Departure time from Phuket International Airport Exit 2: 10:20am-10:35am
- Stop at Tapee Pier
- Boat departure time from Tapee Pier: 1:00pm
- Arrival time at Koh Pha Ngan (Thongsala Pier): 6:00pm
# Additional Information:
- Child ticket: aged 2-11
- Children aged 0-1 can participate for free
- You can bring a luggage bag up to 1 meter in length, free of charge. Bags between 1-1.5 meters in length will incur an extra charge of THB150, to be paid in cash directly to the operator. Bags bigger than 1.5 meters will not be allowed on-board
- Smoking is not permitted in the cabins of the boats or buses
- Pets and animals are not alowed on-board, as well as explosives, weapons, and the like, if they are not given clearance and approval by an authorized staff member
- Please note that the ferry schedules are subject to traffic/sea conditions
- The ferry and bus are wheelchair-friendly and stroller-friendly
- Full refund will be issued if the trip is cancelled due to bad weather