# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Children aged 0-6 can enter for free
- Child ticket: Age 7-15
- Eating and drinking are not allowed inside the museum
- Pets are not allowed inside The Palace
- Umbrellas and bags larger than A4 size (210mm×297mm) cannot be taken into the rooms. You may leave these items at the cloakroom, or use the free lockers (please pay a deposit of EUR1 on site, which will be returned after your visit)
- You may take photographs without flash in The Palace. The use of a tripod or selfie stick is not allowed
- All the rooms in The Palace are accessible to wheelchairs