# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Child ticket: 6-17
- Adult ticket: 18+
- Infants aged 0-5 are free of charge
- **Important:** Please select your preferred pick up time at the package section. This is the time that you need to be at Touristation Colosseo office to get your pass
- **Important:** The voucher for the Colosseum must be used at your indicated arrival date and time
- **Important:** You can only use the pass up to 5 days after redemption
- Please bring valid IDs for verification. If you're unable to provide identification on the date of your visit, you'll be required to pay for a full-price ticket on-site and no refunds will be issued for the ticket that you booked
- Visitors aged 0-18 are free of charge. Visitors with free tickets will not benefit from skip-the-line access
- Pregnant women, families with strollers and visitors on crutches or wheelchairs have priority entrance to the Vatican museum. **Please note:** They can't benefit from this ticket and need to buy tickets at Vatican museums directly
- The Vatican has a strict dress code. Men, women, and children are required to wear clothing covering the knees and shoulders. If you're denied entry for not wearing the proper dress code, no refunds will be issued
- Please note that the Museums' hours and closures may be changed due to special religious events
- There is a security check that every visitor must go through
- The museums are wheelchair (both regular and electric), electric scooter, and baby stroller-accessible. However, some areas can't be accessed by electric wheelchairs. For these areas, you'll have to transfer to a regular wheelchair, which can be provided on-site for free
- Re-entry is not allowed in the attractions
- For safety reasons, the Colosseum can only accommodate up to 3,000 people at once and this could lead to delays in access to the site
- You can store your bags free of charge at the TOURISTATION office