# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- The number of rental days will be counted starting from the date of departure to the date of arrival. For example, a total number of 5 rental days will be counted from 1-5 Dec
- You will be charged the days that you are in possession of the WiFi device, whether or not you are using the service
- For assistance or changes to your device rental during the rental period, please call the operator's 24-hour customer hotline at +60 17 888 8201
- There is a minimum 3-day charge. Any extra days will be charged 1.5 times the original retail price of MYR28 per day, payable in cash upon return of the device. Please note that the original retail price is subject to change
## Device Extension and Support
- There is a minimum 3-day charge if you want to extend your service. If you use more days than you originally booked, you will be charged 1.5 times the original retail price of MYR35 per day, payable in cash upon return of the device. Please note that the original retail price is subject to change