# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- The number of rental days will be counted starting from the date of departure to the date of arrival. For example, a total number of 5 rental days will be counted from 1-5 Dec
- You will be charged the days that you are in possession of the WiFi device, whether or not you are using the service
- **If your chosen pick up and return location is at KLIA1, please send an SMS or contact Wiyo customer hotline at +6017 888 8201 via WhatsApp or make a call upon arrival**
- For assistance or changes to your device rental during the rental period, please call the operator's 24-hour customer hotline at +60 17 888 8201
- Pick up and drop off days are inclusive in the booking period. Any extra days will be charged 1.5 times the original retail price of MYR28 per day. Please note the original retail price is subject to change
## Device Extension and Support
- There is a minimum 3-day charge if you want to extend your service. If you use more days than you originally booked, you will be charged 1.5 times the original retail price of MYR28 per day, payable in cash upon return of the device. Please note that the original retail price is subject to change
# International Fair Usage Policy:
- Under the Fair Usage Policy, users who deal with large amounts of data in a short period of time might, without prior notice, have their data usage limited at the discretion of the telecommunications company they are subscribed to
- Please refrain from watching videos for a long time, or from using a huge amount of data in a short period of time
- Wiyo will in no way be responsible or liable for the incurred data limit as per above, and you will still be charged with the appropriate fees during your rental period