# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- **This SIM package includes call and SMS which will be 9GB + 100 THAI BHAT for calls**
- **All SIM cards have a maximum of 9GB consummable data within 8 days. Internet speed will drop at 3G with unlimited data once all volume allocation has been used up**
- 2G phones or below are not supported for this SIM card package
- For SIM card courier services, please allow ample time for the SIM card to be delivered to you
- SIM card delivery is for West Malaysia, East Malaysia, and Singapore only
- If you are using a new phone, please ensure you have used it with a Malaysian SIM card and made calls of at least 10 minutes to unlock or your phone will not be able to use an overseas SIM card
- If you are facing any issues with your SIM card, please whatsapp to +6018 290 9091 or +6010 211 8201 you can reach out to the operator's Wechat tech support line (username: tuckwai2003)
# International Fair Usage Policy:
- Under the Fair Usage Policy, users who deal with large amounts of data in a short period of time might, without prior notice, have their data use limited or throttled at the discretion of the telecommunications company of the country of destination
- Please refrain from watching videos for a long time, etc., or from using a huge amount of data in a short period of time
- Operator will in no way be responsible or liable for the incurred data limit as per above, and you will still be charged with the appropriate fees during your rental period