# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- This offer is a **Data-Only SIM card.** Calling and texting will not be possible with a data SIM
- **All SIM cards have a maximum of 3GB consummable data within 10 days. You can no longer use the SIM once all volume allocation has been used up**
- 2G phones or below are not supported for this SIM card package
- If you are using a new phone, please ensure you have used it with a Malaysian SIM card and made calls of at least 10 minutes to unlock or your phone will not be able to use an overseas SIM card
- If you are facing any issues with your SIM card, please call +6013 688 1010 (available Monday-Friday at 9:30am-6:00pm) or you can reach out to the operator's WhatsApp tech support line +6011 2021 8888 (available Monday-Sunday at 9:30am-6:00pm)
- To check your data balance, contact GlobalGoSIM through Wechat
- You will not be able to top-up additional credits for this SIM
# International Fair Usage Policy:
- Under the Fair Usage Policy, users who deal with large amounts of data in a short period of time might, without prior notice, have their data use limited or throttled at the discretion of the telecommunications company of the country of destination
- Please refrain from watching videos for a long time, etc., or from using a huge amount of data in a short period of time
- Operator will in no way be responsible or liable for the incurred data limit as per above, and you will still be charged with the appropriate fees during your rental period