# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- The SIM card cannot be used for incoming or outgoing phone calls
- SIM card is valid for 30 days from activation until 11:59pm (Malaysia Time +8GMT)
- Internet speeds will slow down to 3G with unlimited data once volume allocation is used up
- If you are using a new phone, please ensure you have used it with a Malaysian SIM card and made calls of at least 10 minutes to unlock or your phone will not be able to use an overseas SIM card
- **Gdex** is the default delivery partner for this SIM. The package will be posted on the same day if you book on **3:00pm every Monday-Friday**
- If you are facing any issues with your SIM card, please reach out to the operator's WhatsApp or wechat tech support line through +6010-2076600
# International Fair Usage Policy:
- Under the Fair Usage Policy, users who deal with large amounts of data in a short period of time might, without prior notice, have their data use limited or throttled at the discretion of the telecommunications company of the country of destination
- Please refrain from watching videos for a long time, etc., or from using a huge amount of data in a short period of time
- Operator will in no way be responsible or liable for the incurred data limit as per above, and you will still be charged with the appropriate fees during your rental period