# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Calling and texting services are available with this SIM card, which will be from your free credits (15 baht). Please check this table for reference
- If you wish to convert your free call credits to high-speed internet data, simply dial the correct number shown in this guide
- 2G phones and below are supported by this SIM card package (calls only)
- This card is valid for 8 days from activation until 11:59pm on the 8th day (GMT +8)
- If you are using a new phone, please ensure you have used it with a Malaysian SIM card and made calls of at least 10 minutes to unlock or your phone will not be able to use an overseas SIM card
- If you are facing any issues with your SIM card, please call +6013 688 1010 (9:30am-6:00pm, Mondays-Fridays) or reach out to the operator's WhatsApp tech support line +6011 2021 8888 (available daily from 9:00am-11:00pm)
- Your data usage can be tracked under your phone settings
- There is no daily cap. However, once 15GB data has been used, the speed will reduce to 128kbps and hotspot services will be deactivated (basic social media use is still available at this point)
- Top up plans are available at 7-Eleven shops or FamilyMart anywhere within Thailand
- If you are unsure about your data usage habits, you can estimate your data use with this average overseas data usage table