Zest Jemursari by Swiss-Belhotel International, Surabaya

This property has been featured in "50 Best Hotels In Surabaya ".

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parking

food

wifi

bar

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Zest Queen Room

Max 2 Adults

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This air-conditioned double room features a laptop-sized safety deposit box, seating area, and a wardrobe. En suite bathroom comes with a shower.

Zest Twin Room

Max 2 Adults

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This air-conditioned twin room features a laptop-sized safety deposit box, seating area, and a wardrobe. En suite bathroom comes with a shower.

Zest Suite Room

Max 2 Adults

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The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and slippers. The suite provides a seating area, a safe deposit box, parquet floors, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.

Category	Facilities
Business facilities	Meeting/banquet facilities.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Adult only, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility	Upper floors accessible by elevator.
Bathroom	Shower, Private bathroom, Free toiletries, Toilet paper, Toothbrush, Toilet, Shampoo, Slippers.
Room Amenities	Trash cans, Hypoallergenic, Sofa bed, Air conditioning, Interconnected room(s) available, Clothes rack, Desk, Hardwood or parquet floors, Seating Area, Safety deposit box.
Food & Drink	Kid meals, BBQ facilities, Vending machine (drinks), Restaurant, Kid-friendly buffet, Room service, Coffee house on site.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Wake-up service, Towels, Linen.
Media & Technology	Cable channels, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Garden.
Reception services	Express check-in/check-out, Concierge service, Luggage storage, 24-hour front desk.
Physical distancing	Cashless payment available, Mobile app for room service, Physical distancing rules followed.
Transport	Airport shuttle, Airport shuttle (additional charge), Airport drop off, Shuttle service (additional charge), Shuttle service, Airport pick up.
Pool and wellness	Spa and wellness centre.
Outdoor & View	City view, Terrace.

Location & Nearby Places

Gubeng (6.1 Km from city center)

Jalan Raya Prapen 266

15 Nearby Attractions

Plaza Marina

1.1 km

Suroboyo Monument

2.7 km

Bungkul Park

3.0 km

Flora Park

3.1 km

Pelangi Park

3.4 km

Surabaya Town Square

3.6 km

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About This Property

Zest Jemursari by Swiss-Belhotel International is a cosy and modern accommodation located a 15-minute drive from Plaza Marina Surabaya. Facilities include meeting rooms and free WiFi access in all areas.

Guest Ratings For This Property

7.9

Based on 85 Reviews

100% verified reviews

Comfort

7.9

Cleanliness

8.0

Value For Money

8.0

Facilities

7.7

Guest Reviews

Michael

family with young children

8.0

Very good

Good quality budget hotel.

Staff where exceptionally helpful and friendly. Room was good size and bed was comfortable. Shower was very hot and strong. Disposable toothbrushes supplied. Air conditioning was good. As a budget hotel this room was definitely up to my expectations.

Floor was slightly dusty. (Just a little) Bathroom was ageing. Only shower gel and hand soap supplied. No shampoo. I noticed some previous guests complained about the towels. They where clean but greyed colour. This is as expected for towels that are usually handed down from higher class hotels. A good bleaching and fabric softener would rejuvenate them.

Published on 27 Jul 2023

Noorazmi

family with young children

9.0

Superb

sink problem

sink cant use

Published on 02 Jul 2023

Rachael

family with young children

8.0

Very good

Good breakfast choice, clean room. Good for a couple of nights.

Published on 23 Jun 2023

Ravindra

review category business travellers

5.0

Passable

Hotel was ok, but could have been more clean

The towels and bed sheets were not clean

Published on 24 Mar 2023

Lukky

family with young children

10.0

Exceptional

I hope hotel zest will be even better because the position of the hotel is very strategic in its loc

I stayed at Zest Hotel in Jemursari Surabaya for 3 nights and got breakfast the menu has many variants, there are only a few menus that are the same every day but all of them are quite tasty and the service is pleasant

I think it's good enough for the price, only room repairs are needed, such as wall paint, devices in the bathroom such as a clogged drain washtavel, the exhaust doesn't work

Published on 22 Aug 2022

Ni

family with young children

7.0

Good

I like my overall stay except the towels, mat and linen

location , staff , overall situation

the linen and towel is to old. is not hotel standard or even house standard anymore. should change ASAP. because that effect the hotel class, as zest is nice and good hotel but the towel and linen situation make it drop to low quality.

Published on 10 Jul 2022

Made

family with young children

9.0

Superb

clean, friendly staffs, good location and easy to find

Published on 07 Jun 2022

Kharisma

solo traveller

8.0

Very good

Hosts are friendly

Smoke smell in room, but disapeared when ac starts 15-30 minutes

Published on 23 May 2022

Mulyanti

solo traveller

7.0

Good

Unexpected and unbelievable

Cleaning for bathroom everyday. Opening the door when forgot to take the card inside the room. Smile in every morning for the deskhelp. Free for document printing.

International hotel class but the service doesnt enough such us amenities for ladies (hair brush, nail cut, cutton buds, razor and or hair dryer) and bed cover change. It really beyond my expectations. Hot water doesnt flow like usually. I think its poor on maintenance maybe! Complain for the leaks floor for the second day till the last but doesnt repaired. Only the bathroom handle door is repaired.

Published on 06 May 2022