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Hotel

Windsor Arms Hotel

Toronto City Centre (1 kms from University of Toronto)

Ranked 9 out of 30 luxury hotels in toronto

7.3
(176 reviews)

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Top Facilities

parking

bar

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Location & Nearby Places

Toronto City Centre (1.8 Km from city center)

18 Saint Thomas Street

8 Nearby Attractions

Royal Ontario Museum

0.3 km

Casa Loma

1.8 km

Hockey Hall of Fame

2.6 km

St. Lawrence Market

2.7 km

CN Tower

2.9 km

Ripley's Aquarium of Canada

3.0 km

Toronto Islands

4.4 km

Toronto Zoo

23.4 km

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All Facilities for Windsor Arms Hotel

Category Facilities
Business facilities Fax/photocopying, Business centre, Meeting/banquet facilities.
Miscellaneous Pet basket, Non-smoking rooms, Lift, Non-smoking throughout, Family rooms, Pet bowls.
Bathroom Sauna.
Room Amenities Air conditioning, Safety deposit box, Heating, Shallow end.
Food & Drink Wine/champagne, Breakfast in the room, Room service, Restaurant, Bar.
Services Internet services, WiFi, Free WiFi.
Cleaning services Ironing service, Laundry.
Common areas Sun terrace.
Reception services Luggage storage, Concierge service, 24-hour front desk, Valet parking.
General Pets allowed, Parking on site, Parking, Private parking, WiFi available in all areas.
Pool and wellness Hammam, Swimming Pool, Fitness centre, Hot tub/Jacuzzi, Swimming pool, Indoor pool, Indoor pool (all year), Massage, Spa and wellness centre.
Transport Car hire.
Outdoor & View Terrace.

Guest Ratings For This Property

7.3
Based on 176 Reviews
100% verified reviews

Comfort

8.2

Cleanliness

7.9

Value For Money

6.7

Facilities

7.5

Reviewers Mention About Windsor Arms Hotel

The Windsor Arms Hotel offers a great high-tea experience with a wide tea selection and accommodating service. However, the food served during tea was average and lacking in flavor. On the other hand (Read More), the hotel itself is lovely with spacious rooms, an excellent restaurant, and a delicious included breakfast. The manager and server at the cocktail hour were both gracious and enjoyable to interact with. Overall, the hotel provides a unique and enjoyable stay.

Guest Reviews

Neil
solo traveller
6.0
Pleasant
Ive stayed here 4 times at least. Usually very good but now Ill give it one last attempt because I like the location b
Location and staff
Hall carpets dirty, bed was worn out and no hot water in my room. No food service available after a busy day and generally frustrated at lack of options for guests.

Published on 22 Oct 2023

George
young couple
9.0
Superb
Superb
Perfect location

Published on 06 Oct 2023

Michael
young couple
9.0
Superb
Overall great place to stay especially location and restaurant for dinner
Restaurant is gorgeous! Rooms are great however getting a bit due for updates. Carpets have many stains as example. Valet and room service staff top notch. Couple of the desk ladies (one that stood behind podium) could be friendlier. The guy when we got there didnt get name but he was fantastic as well.
Carpets need replacing, fridge in room as well.

Published on 01 Oct 2023

Laura
young couple
9.0
Superb
Great stay, good food, friendly staff! Wish it was a little less expensive, but would definitely sta
Location, food, staff
Nothing!

Published on 01 Oct 2023

Friesen
solo traveller
10.0
Exceptional
Beautiful hotel.. was able to experience the afternoon tea, visit the spa highly recommend to save some time to swim in
Located in the heart of Torontos shopping district, amazing spa, and fantastic hotel staff!

Published on 22 Sep 2023

Geoff
family with young children
10.0
Exceptional
Such nice people and a great location
Traditional and old fashioned hotel with very helpful staff
The pool was closed, it was so disappointing but they more than made up for it

Published on 11 Sep 2023

Lucie
family with young children
9.0
Superb
Great location. Very friendly staff. Very confortable. Quiet area.
Great location. Close to subway and to ROM museum. Very friendly staff. Swimming pool.
The restaurant was expensive.

Published on 07 Aug 2023

Lukas
review category business travellers
7.0
Good
Good hotel but dates
Friendly staff, clean
Dated. Reminded me of a museum or a drift shop

Published on 02 Aug 2023

Nadia
young couple
2.0
Very poor
Rip Off!
Location, the porters.
For the price paid, which is similar to Four Seasons, Regis, One Hotel, Park Hyatt, please do yourself a favour and go elsewhere. The mattress are old spring mattress, I have travelled extensively. This is one of the worst experiences I have ever had. Don't think staff are trained or paid well. It is obvious management/owners are letting this property going to the ground, they are cashing on the name and location, until maybe one day to be demolished. It is surviving on borrowed time. Front desk have no clue how no clue on how to treat guests. It feels like you are checking in a hostel. Most areas are curtained to hide eye sores, corridor carpets dirty, dark and spotty, hotel is dead, hardly anybody in the bar area. I think owners do not care about this property, maybe they are using this hotel as a cost center, or are using it for close friends for partying or events, and if guest come they will charge the highest cost; cashing on the name, so I don't think they care if customers come back or not. If you are able to pay that kind of price, I advice you to go elsewhere. It is a rip off, beware.

Published on 01 Jul 2023

Gail
solo traveller
9.0
Superb
Lovely small hotel with welcoming staff.
Scale, location, amenities, decor.
Needs some TLC - looking a bit tired.

Published on 27 Jun 2023

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