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Hotel

Waitakere Resort & Spa

Ranked 12 out of 31 spa hotels in auckland

7.9
(1198 reviews)

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About Waitakere Resort & Spa

Delicately placed within the native rainforests, this serene resort is surrounded by acres of bucolic landscape with deep wilderness and greenery, offering a truly rejuvenating getaway. The hotel boasts of indulgent rooms, two-bedroom and garden spa apartments with separate living/dining rooms, richly laden with premium hardwood, chic furniture, floor-to-ceiling windows and private balconies with city/garden views. Modern facilities like a sparkling pool spa/fitness centre and a stylish restaurant serving fresh dishes are also available.

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Deluxe Room

  • Max 2 Adults
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    The Deluxe Rooms are modern and spacious, and feature a Juliet balcony where you can enjoy stunning views over the rainforest, harbour, and city. Included is a 32-inch LCD TV with DVD and CD player, bathroom with monsoon shower head, underfloor heating and heated towel rails, self-controlled heating, a mini fridge and tea/coffee making facilities. Free WiFi is also included.Rooms are serviced daily.Maximum occupancy is 2. There is no capacity for additional guests.

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    Loft Room

  • Max 2 Adults
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    $ 159 + taxes
    Onwards

    View Deal
    These Loft Rooms feature stunning views of the native rainforest and city. Included is 1 bedroom, an en suite bathroom with bath and shower, a 32-inch LCD TV with DVD and CD player, self-controlled heating, a mini fridge and tea/coffee making facilities. Free WiFi is also included.Rooms are serviced daily.Please note that this room is accessed via steep stairs which may not be suitable for all guests.Maximum occupancy is 2. There is no capacity for additional guests.

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    Luxury Gate Villa

  • Max 4 Adults
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    The Luxury Gate Villa is situated on the hotel grounds overlooking the gardens, just a short walk from the main hotel. The Villa offers a full kitchenette and an extensive deck with magnificent views over the rainforest to Auckland and the Hauraki Gulf beyond. It features 2 Bedrooms, 2 en suite bathrooms with monsoon shower head, underfloor heating and heated towel rails, a 32-inch LCD TV with DVD and CD player, self-controlled heating and a dining and lounge area. Also included is free WiFi.Rooms are serviced daily.Please note there is no capacity for additional guests.

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    Garden Spa Apartment

  • Max 4 Adults
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    The spacious Garden Spa Apartment sits adjacent to the main hotel and features a generous corner spa bath. It is fully equipped with a lounge, dining area, and kitchenette. The floor to ceiling windows in the lounge offer limited views of the stunning native rainforest and bush. It includes 1 bedroom, a 32” LCD TV with DVD and CD player, bathroom with shower, spa bath, underfloor heating and heated towel rails, self-controlled heating, a dining and lounge area.Free WiFi is included.Rooms are serviced daily.Please note 2 additional roll-away beds are available for an additional NZD $35, per bed, per night.The large-king sized bed can be converted into 2 king-single beds (where required).You can request your preferred bedding configuration in the Special Requests Box at the time of booking.

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    Garden Spa View Apartment

  • Max 3 Adults
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    The self-contained Garden Spa View apartment features floor to ceiling windows that offer spectacular views over the rainforest on to the Hauraki Gulf, Rangitoto Island, and the Auckland skyline. The spacious apartment is fully equipped with a lounge, dining area and luxurious spa bath. It features 1 bedroom, a 42 inch LCD TV in the lounge area, a 32 inch LCD TV in the bedroom, a bathroom with shower, spa bath, underfloor heating and heated towel rails, self-controlled heating and a kitchenette, with full fridge/freezer, dishwasher, microwave, and oven., Also included is a dining and lounge area and free WiFi.Rooms are serviced daily.The large king-sized bed can be converted into 2 large king-single beds.Please note 1 additional roll-away bed is available for an additional NZD $35, per night.

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    Two-Bedroom Apartment with City View

  • Max 4 Adults
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    The Garden Apartment offers luxury accommodation within the hotel and features views overlooking the gardens to the city and Hauraki Gulf beyond. It includes 2 bedrooms, an outdoor patio, 2 en suite bathrooms with monsoon shower head, underfloor heating and heated towel rails, 3 42-inch flat screen TV's in the lounge and each bedroom, DVD and CD player, self-controlled heating, a mini fridge and tea/coffee making facilities. Free WiFi is included.Rooms are serviced daily.The large king-sized beds can be converted into 2 large king-single beds.

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    Premier Room

  • Max 2 Adults
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    This spacious room features a Juliet balcony with views over the rainforest to the city. There is a plush super-king bed or 2 single beds. The air-conditioned room includes a flat-screen TV, ironing facilities, telephone and safety deposit box. There is also a refrigerator, tea and coffee making facilities and a hairdryer.Only few rooms come with a bath and can be subject to availability.

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    All Facilities for Waitakere Resort & Spa

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Horse riding, Hiking, Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Lift, Non-smoking throughout.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Toilet with grab rails, Roll-in shower, Entire unit located on ground floor, Accessible by lift, Walk-in shower, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Shower cap, Hairdryer, Shampoo, Sauna, Bath, Shower, Body soap, Conditioner, Toilet.
    Room Amenities Sofa, Washing machine, Air conditioning, Wardrobe or closet, Desk, Private entrance, Seating Area, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Hardwood or parquet floors.
    Food & Drink Wine/champagne, Dishwasher, Refrigerator, Electric kettle, Microwave, Kitchenware, Wine glasses, Restaurant, Toaster, Stovetop, Breakfast in the room, Kitchenette, Kitchen, Oven, Dining table, Fruits, Special diet menus (on request), Dining area, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, Fire extinguishers.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Laundry.
    Services & Extras Towels, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology TV, Radio, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Tour desk, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Transport Accessible parking.
    Pool and wellness Massage, Beauty Services, Outdoor pool, Body scrub, Swimming pool, Body wrap, Swimming Pool, Fitness centre, Body treatments, Fitness, Facial treatments, Spa facilities, Spa and wellness centre, Sun loungers or beach chairs.
    Outdoor & View City view, Pool view, Terrace, Mountain view, Landmark view, View, Balcony, Garden view.

    Guest Ratings For This Property

    7.9
    Based on 1198 Reviews
    100% verified reviews

    Comfort

    8.4

    Cleanliness

    8.3

    Value For Money

    7.8

    Facilities

    7.9

    Guest Reviews

    Jennifer
    young couple
    10.0
    Exceptional
    Exceptional
    Amazing location and room we thoroughly enjoyed the view and scerenety
    Would have loved a bath in our room

    Published on 05 Jan 2024

    Vanessa
    family with young children
    7.0
    Good
    Good
    Location, views, dinner, sauna and spa massage
    It was clear the shortage of staff and the ones available without proper/prior trainingwere doind their best. However It resulted in lots of small but continuous mistakes as wrong order on breakfast, had to ask 4 times to get a access card that works, etc. Also the place clearly needs more maintenance, since recommend track to indoor facilities. The gym doesn't have basic equipment, you can easily hear through the walls in between rooms, there are no proper chairs around the swimming pool, and some health and safety concerns around the outdoor area.

    Published on 04 Jan 2024

    Julieane
    with friends
    7.0
    Good
    Great views and clean!
    Great views and clean!
    Front desk female staff when checking out wasnt that friendly, she even ignored me to take a phone call. Also, waiter on the night at the restaurant was saying to order fast or the kitchen will close in a very rude tone, no apology given. I dont think we were even that long choosing from the menu. Its such a shame, I regularly stay here and mostly have good experiences.

    Published on 03 Jan 2024

    Linnea
    young couple
    2.0
    Very poor
    Not worth it
    Breakfast was okay. Nice view.
    Personel was not service minded. They did not serve snacks or lunch the day we arrived, as was promised. Therefore we could not order anything to eat until dinner (8h). Extreamly hungry we went to dinner. The dinner was expensive. We payed 48 NZD for 2 aspargus, 2 tortellinis and a piece of duck. It was good but definetely not worth the price. Therefore we needed to order fries after two courses to even get full. If you want to book any spa treatments you need to book them 48h beforehand. The pool is difficult to reach. It feels like they do not want you to use it. FYI the road to the "RESORT AND SPA" does not excist so it is really difficult to get here by taxi or Uber.

    Published on 03 Jan 2024

    Jing
    young couple
    5.0
    Passable
    Passable
    mountain view, nice bathroom
    full of spiders on the ceiling the smelling of bed is terrible

    Published on 02 Jan 2024

    Katie
    young couple
    8.0
    Very good
    Lovely location with everything you need
    Lovely location and large, comfortable beds.
    Checked into our room only for it not be cleaned - nothing major but would have been nice to check in at 2pm after a long drive!

    Published on 02 Jan 2024

    Filippo
    young couple
    7.0
    Good
    Below expectations.
    Location, view and food.
    Many little details were not as per the price we paid: lunch menu had just one dish available; Spa was not available, except sauna; no drinks in the fridge; no snacks available; a bottle of water was 8nzd; receptionist not available after 9pm; shampoo and gel were fir a single room, not for a double

    Published on 02 Jan 2024

    Nev1969
    young couple
    9.0
    Superb
    Superb
    In general the staff were polite, helpful dinner was very nice and the room was clean the view was outstanding
    Nothing really

    Published on 02 Jan 2024

    Chantelle
    solo traveller
    7.0
    Good
    Good
    The receptionist was lovely and very helpful, and I loved the location! Air is fresh and so much cooler up in the bush! Amazing views!!! I have booked to come back but not the same room! The beds were oh so comfy!!
    The loft room would not recommend to anyone had I researched more. I would have paid more for a better room It was nice until the guest in the next room checked in around 10pm..you could hear everything from her room from opening cupboards to her coughing and then snoring all night!!! Could even hear clearly what she was watching on tv, If it wasn't dark and being up in the hills, I would have checked out during the night, and being above the restaurant, it was super noisy! Probably slept 2 hours The pool was not clean! We were looking forward to that only to find so many bugs and dirt in there

    Published on 02 Jan 2024

    Wotylah
    group
    2.0
    Very poor
    We wouldnt recommend this room again.
    Tranquil location
    -The accomodation was dated and needed some TLC. -Stains everywhere on the couch, bed sheets and sheer curtains were covered in black spots (might be mould). -A mouldy teaspoon was found in one of the rooms (coffee bar area)

    Published on 02 Jan 2024

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