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Valero Grand Suites by Swiss-Belhotel

Santa Ana (4 kms from Pedro Gil Station Manila)

Ranked 43 out of 43 luxury hotels in manila

7.8
(573 reviews)

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About Valero Grand Suites by Swiss-Belhotel

Dive into the outdoor swimming pool, or relax on the sun loungers surrounding it, or you can also choose to hit the fitness centre. In addition to these, it provides with an on- site dining option and a 24 hour front desk service. Valero Grand Suites by Swiss-Belhotel has been positively reviewed by its guests not only for its amenities but also for its excellent location.

Top Facilities

bar

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Location & Nearby Places

Santa Ana (6.2 Km from city center)

152 Valero Street, Salcedo Village

15 Nearby Attractions

Ayala Museum

0.6 km

Greenbelt Chapel

0.7 km

Greenbelt Mall

0.7 km

Bonifacio Global City

3.5 km

Manila Zoo

3.9 km

Dampa Seaside

4.2 km

Star City

4.3 km

Manila Baywalk

4.5 km

Paco Park

4.5 km

SM Megamall

4.6 km

Robinsons Place Mall

4.7 km

Manila Bay

4.7 km

Malacañang Palace

5.1 km

Mall of Asia

5.2 km

Rizal Park

5.5 km

See All Attractions

All Facilities for Valero Grand Suites by Swiss-Belhotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Special diet menus (on request), Room service, Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Transport Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
Pool and wellness Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Pool with view.

Guest Ratings For This Property

7.8
Based on 573 Reviews
100% verified reviews

Comfort

8.1

Cleanliness

8.1

Value For Money

7.9

Facilities

7.8

Guest Reviews

Terrence
young couple
8.0
Very good
Very good
The staff were terrific. Everyone was friendly and positive. The breakfast was always fresh and satisfying
Nothing to dislike

Published on 15 Dec 2023

Aiwen
review category business travellers
1.0
Bad
Bad
no
there were bugs in the room as well as in the elevator.they didn't provide invoice

Published on 09 Dec 2023

Aiwen
review category business travellers
1.0
Bad
Bad
nothing
Very bad, the remote control button for the room air conditioner is broken and can only be turned on and off, unable to adjust the temperature. ask hotel for a new one only saying it would be delivered, but not yet from morning until noon, and then calling to urge, but with a perfunctory attitude, never saying when it can be delivered. The room facilities are poor, and the service attitude is also poor. What a terrible experience. If you can tolerate not being able to adjust the air conditioning temperature, just come

Published on 02 Dec 2023

Aiwen
review category business travellers
1.0
Bad
Bad
no
such bad service The front desk processing speed is very slow, and the attitude is perfunctory. The room window cannot be opened, there are brown insects in the room . The next morning, I found that I had been bitten and my eyelids were swollen. I sought help from the front desk, but the front desk kept asking if I had been bitten in the room. But how can I be sure when I was bitten when I fell asleep at night! Finally, no ointment was provided! She doesn't consider the needs of the tenants at all, she just wants to shirk responsibility, which is very bad !

Published on 01 Dec 2023

William
review category business travellers
2.0
Very poor
Very poor
Very poor quality rooms. 1-bed suites have no natural light. Allowed another guest to charge a meal to my room. Will definitely not stay again

Published on 25 Nov 2023

Eric
young couple
1.0
Bad
Bullocks
Nothing
Everything

Published on 23 Sep 2023

Kyle
young couple
10.0
Exceptional
Exceptional
The kind receptionist and very warm in terms of approaching and easily to get an action for what we are needed
No. I really like it all

Published on 18 Sep 2023

Mambabola
review category business travellers
4.0
Disappointing
Uncomfortable and noisy hotel
We booked that hotel for the first time. It was our choice because it was near the embassy, where we had an appointment. The lobby looks modern.
First, the photographer of the pics did a great job because the room looked so spacious on the pics. The reality was sad. The "suite" was tiny with too much furniture (be careful to not bump ur toes!). The living room with the sofa which has a kitchen included, has NO window. The kitchen was nice, but why the hell are there NO kitchen tools? What is the sense of a kitchen without tools?! Not even spoons or forks. The worst of all was the sleeping room: the mattress was hard. I mean REALLY hard. Despite my 100+ kilos, I didn't sink an inch!! The bed was so dump placed, that we couldn't open the door to the bedroom completely. The switcher of the lights in the bedroom was installed on the wrong side (behind the door). So if you enter the room, you need to close the bedroom door behind you first so that you can reach the switcher. The bathroom was not really better. The water pressure was very weak. It took 28 seconds to fill up a glass with water! In general, the walls are very thin. You can hear everything in the hallway even the people who speak with a normal voice volume. So we could hear everything from the neighbours. EVERYTHING. So we checked out after 2 nights, even though we booked and paid for 5 nights. The receptionist didn't even ask us about the reason for the early departure or if we had a nice stay. Customer care looks different and seems not to be used there. Be careful: You have to pay a deposit of 1,000 php / night. More than 1 week after check-out, the amount was not yet refunded to my creditcard. I had to send an email to the hotel to get the blocked amount refunded. Never happened before (and I travel a lot on all continents).

Published on 01 Sep 2023

Russel
review category business travellers
3.0
Poor
Frustrated Guest
I like the food and the room.
The processing of my booking is terribly unacceptable. I waited a long time to check in. The hotel is unable to charge my card using booking.com. I dont have any problem using booking.com to any hotel so far. But the reception was unable to explain why they can't charge and that I need to pay cash. The experience was stressful.

Published on 29 Aug 2023

Sarah
family with young children
5.0
Passable
facilities should be improved
the location
the bed was so hard, very uncomfortable and the water pressure to the 20th floor wasnt good, water coming from shower was not strong

Published on 22 Aug 2023

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