Twelve Downtown, Autograph Collection, Atlanta

About Twelve Downtown, Autograph Collection

Twelve Downtown, Autograph Collection is a fantastic hotel in Atlanta that exceeds expectations. The staff is incredibly nice and accommodating, going above and beyond to ensure a pleasant stay. The hotel is conveniently located within walking distance of famous landmarks such as Georgia Tech, The Varsity, The Fox, and numerous restaurants. The outdoor pool offers a beautiful view, and the hotel amenities ensure a comfortable and convenient stay. With excellent service, comfortable rooms, and great amenities, Twelve Downtown is the perfect choice for a memorable stay in Atlanta.

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All Facilities for Twelve Downtown, Autograph Collection

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Rooftop pool, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Breakfast in the room, Outdoor furniture, BBQ facilities, Room service, Restaurant, Bar.
Safety & security	24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Picnic area, Sun terrace.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Mobile app for room service, Physical distancing rules followed.
General	Private parking, Pets allowed, Parking on site, Parking.
Entertainment and family services	Nightclub/DJ.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Pool with view, Sun loungers or beach chairs, Fence around pool, Outdoor pool (seasonal), Fitness.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.5

Based on 601 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.4

Facilities

8.9

Guest Reviews

Marshall

young couple

2.0

Very poor

This Property will rob you blind with false unexpected and extra fees they cant explain to you.

Published on 03 Jan 2024

Janeika

family with young children

8.0

Very good

I loved the location

Didn't have enough towels for the number of days and nights stayed. Called, and it took too long to bring

Published on 03 Jan 2024

Woods

group

6.0

Pleasant

My car was burglarized. The security guard advised me to park in self parking.

Published on 24 Dec 2023

Michael

family with young children

5.0

Passable

Great space as long as you don't want to sleep

Location proximity to highway. Room noise excessive difficulty sleeping.

One coffee, mediocre kitchen

Published on 21 Dec 2023

Tyneisha

young couple

10.0

Exceptional

Beautiful staycation

Cleanliness

N/A

Published on 18 Dec 2023

Latonya

family with young children

8.0

Very good

Great location, restaurant was good with great service. I would definitely stay here again.

Spacious rooms

Toilet pressure, hot water was iffy.

Published on 25 Nov 2023

Anthony

young couple

10.0

Exceptional

Enjoyed the room. The balcony view was nice. The staff was helpful.

Balcony didnt have chairs. Kitchen needed more utensils and hand towels.

Published on 20 Nov 2023

Gretchen

family with young children

7.0

Good

Amazing but for the price I expected better and more hospitality.

The bed was amazing and the gentleman that checked us in on Friday night was great.

The valet who we saw first was very rude. He gave poor instructions and acted as if we were annoying him when we asked questions. He brought us the luggage cart and kept saying he needed it back as soon as we were done. Then after I tipped him her tried to apologize and explain his attitude earlier. Also didn't like the coffee maker was molded and smelled horrible. The sofa was very uncomfortable, not about the pull out bed portion but the sofa itself was not at all inviting. There was no ice readily available and I called the front desk and they asked to bring the ice bucket down but there was no ice bucket.

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Published on 15 Nov 2023