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Hotel

Thompson Dallas, part of Hyatt

Downtown dallas (0 kms from The Dallas World Aquarium)

Ranked 8 out of 18 luxury hotels in dallas

8.8
(128 reviews)

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About Thompson Dallas, part of Hyatt

Hotel Thompson Dallas, part of Hyatt, offers a luxurious and high-end experience from start to finish. The staff provides excellent service and even offers a car service to guests who need to leave the hotel. The rooms are stylish, comfortable, and spacious, with beautiful decor and skyline views. The location is great, with nearby attractions and a vibrant downtown. The hotel features exceptional restaurants and cocktail bars, including Monarch and Catbird, which offer delicious food and drinks. The amenities, such as the fitness center, spa and wellness center, and outdoor pool, are top-notch. Overall, it's a beautiful hotel with great service and is highly recommended for a stay in Dallas.

Top Facilities

parking

bar

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Location & Nearby Places

Downtown dallas (0.7 Km from city center)

205 North Akard Street

15 Nearby Attractions

Dealey Plaza, Dallas

0.1 km

Belo Garden

0.2 km

Dallas World Aquarium

0.3 km

Ro2 Art Gallery

0.6 km

Dallas Contemporary

0.7 km

Fellowship Church - Dallas Campus

0.7 km

First Presbyterian Church of Dallas

0.7 km

First Unitarian Church of Dallas

0.7 km

Wat Buddharatanaram

0.7 km

Main Street Garden Park

0.7 km

Dallas Museum of Art

0.8 km

Nasher Sculpture Center

0.8 km

Texas Museum-Automotive History

0.9 km

Museum of Earth History

0.9 km

Reunion Tower

1.0 km

See All Attractions

All Facilities for Thompson Dallas, by Hyatt

Category Facilities
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities Heated pool, Air conditioning, Rooftop pool.
Food & Drink Outdoor furniture, Room service, Restaurant, Bar.
Safety & security 24-hour security.
Services Internet services, WiFi, Free WiFi.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services Valet parking, Concierge service, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness Spa facilities, Outdoor pool (all year), Swimming pool, Outdoor pool, Massage, Spa and wellness centre, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

8.8
Based on 128 Reviews
100% verified reviews

Comfort

9.2

Cleanliness

9.1

Value For Money

8.0

Facilities

9.3

Guest Reviews

Lori
family with young children
9.0
Superb
Superb
Location, cleanliness and restaurant on site

Published on 29 Dec 2023

Keela
family with young children
6.0
Pleasant
On the outside it seems like it would be nicer than it is
The walk up vibes
The rest of it felt so plain. The beds were not good and the pillows were bad and the bathrooms were like motel bathrooms

Published on 04 Nov 2023

Nyja
family with young children
10.0
Exceptional
Luxurious Stay!
The hotel is beautiful and well-located for those that want to be downtown and close to restaurants and shopping. It feels like a 5-star experience. The front desk staff are friendly and courteous, and you can tell have high touch service experience. The rooms area spacious with comfy beds, great bathrooms with high water-pressure shower, and beautifully modern decor. The room felt as as high end as the hotel common areas, which I really appreciated. Having 2 exceptional restaurants and spa services on site was a bonus. The Monarch and the Catbird restaurants were both a fabulous and delicious. I want a glass of champagne when I checkin at every restaurant now! I felt pampered by this hotel experience.
Our room at check-in was not the cleanest this time around. I had stayed at the Thompson just a week prior for a work event and could immediately tell the difference in how they prepped my room when returning this time for personal travel. The high touch/traffic areas were not properly cleaned and the room in general I found dust in some areas. Not a dirty space, but needed a deep clean. We called for cleaning service on our room on our first day and the cleaning staff made it better as best they could, working around our luggage and belongings. As far as the hotel amenities, the Nine at the National restaurant has very friendly staff and great food, but the overall service experience isn't up to par. The restaurant is clearly understaffed which makes the guests almost feel bad for the servers/bartenders because they are totally overwhelmed with all the tasks they are juggling. Yet, they always had a smile and tried to be helpful/available. Plan to wait an 45 - 60 mins for your food. This restaurant also services the pool area, which also needs better staffing and service experience. These areas of the hotel are a missed opportunity for the Thompson.

Published on 29 Sep 2023

Stuart
family with young children
10.0
Exceptional
Exceptional
The rooms didn't have a USB-C port to charge most up to date phones and devices. Also, the shower had very hot water and the temperature control knob was not very responsive and hard to control temperature.

Published on 25 Sep 2023

Fotini
family with young children
8.0
Very good
We were going home and wanted to break the long flight home (Australia) so we decided to spend the night in Dallas.
Staff were friendly and helpful There was something wrong with the room we were supposed to stay in and they put us in the penthouse suite instead. Huge amount of space. Was a novelty for us having never stayed in a suite like this. We had dinner and breakfast at the hotel. Food was very good and the staff serving us wonderful.
Nothing.

Published on 24 Sep 2023

Anonymous
young couple
10.0
Exceptional
Had a wonderful time and will be returning as soon as possible.
The staff was amazing and the rooms were beautiful
Parking was hard to access and expensive!

Published on 12 Sep 2023

House
young couple
8.0
Very good
Good hotel should be less expensive than it was for one night
Breakfast was not included in the price and it should have been. The location was great close to everything
It was noisy---very noisy doors slammed loud---you could hear people below our room outside. Not a good night sleep.

Published on 05 Sep 2023

Lou
family with young children
9.0
Superb
Superb
We did not have breakfast at the hotel.
It could have been included.

Published on 02 Sep 2023

Mikko
with friends
9.0
Superb
Superb
stylish rooms and bar, nice pool area, big rooms with nice interior. excellent staff.

Published on 11 Aug 2023

Mikko
group
9.0
Superb
Superb
great rooms and really fantastic staff. Tom at the front office was exceptionally professional and super helpful.

Published on 08 Aug 2023

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