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Hotel

The Westin Galleria Houston

The Galleria/Uptown (0 kms from The Galleria)

Ranked 6 out of 27 luxury hotels in houston

8.3
(576 reviews)

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Top Facilities

parking

bar

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Location & Nearby Places

The Galleria/Uptown (9.5 Km from city center)

5060 West Alabama

15 Nearby Attractions

Gerald D. Hines Waterwall Park

0.4 km

Ocean life aquarium

1.8 km

Cloister Garden

2.6 km

Houston Congregation Reform

2.8 km

Burnett Bayland Park

2.9 km

Infinity Fish LLC

3.0 km

Houston Arboretum & Nature Center

3.2 km

Gauri Siddhivinayak Temple

3.9 km

Memorial Park

3.9 km

Levy Park

4.0 km

Bayou Bend Collection and Gardens

4.6 km

McClain Gallery

4.8 km

Memorial Park Golf Course and Driving Range

4.8 km

Congregation Beth Yeshurun

5.6 km

iRise Trampoline & Fun Park

5.8 km

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All Facilities for The Westin Galleria Houston

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Wine/champagne, Kid meals, Restaurant, Bar.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi.
Cleaning services Dry cleaning, Ironing service.
Services & Extras Key card access.
Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
General Paid WiFi, Pets allowed, Parking on site, Free parking, Parking.
Physical distancing Physical distancing rules followed.
Pool and wellness Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Fitness.
Transport Accessible parking, Car hire, Parking garage.
Shops Minimarket on site.

Guest Ratings For This Property

8.3
Based on 576 Reviews
100% verified reviews

Comfort

8.9

Cleanliness

8.6

Value For Money

7.8

Facilities

8.4

Reviewers Mention About The Westin Galleria Houston

The Westin Galleria Houston is conveniently located near the mall and offers clean rooms with great views. Amenities include free parking, a lounge with tasty snacks, and a helpful and friendly valet (Read More) staff. The hotel is connected to the mall, which guests have direct access to from the lobby. The air circulation in the rooms could be improved, but overall, it is a good choice for a comfortable and enjoyable stay.

Guest Reviews

Judy
young couple
9.0
Superb
Location , staff and room were comfortable. It would be great if they had a water softener for showering.
Location
Hard water for showering

Published on 29 Nov 2023

Robertha
family with young children
10.0
Exceptional
Exceptional
Great location, early check in

Published on 20 Nov 2023

Anonymous
family with young children
8.0
Very good
Great girls birthday shopping trip!
Location. Loved the private access to the mall.

Published on 20 Nov 2023

Whitney
young couple
6.0
Pleasant
Staff were great but we felt we paid too much for what we got compared to other hotels in the area.
Clean and comfortable
Mall and area felt unsafe. Room/ hotel felt overpriced.

Published on 17 Nov 2023

Martha
family with young children
10.0
Exceptional
Exceptional
Perfect
Everything was perfect

Published on 07 Nov 2023

Anonymous
family with young children
6.0
Pleasant
We were from out of town and traveling and decided to stay so we could go shopping
That is was connected to the mall
The value of the room was high fir $500 a night and the coffee pot didnt work or drain water. Our view was rooftop and I have stayed at nicer hotels that were much cheaper.

Published on 25 Oct 2023

Estela
review category business travellers
1.0
Bad
overall, a dissappointment
Service was awful especially Koon from front desk. Epitome of bad service. I was giving her my mariott membership ID but she dismissed me so I got charged for internet service. when I asked about the credit of my stay on my membership she simply said check out was done so she cant do anything. But other staff were friendly and pleasant like Andres who was very helpful. The last from concierge was also lovely.

Published on 24 Sep 2023

Carol
young couple
4.0
Disappointing
Only thing good is location if you want to go to mall
Did not accommodate an ADA request in room. Staff rude

Published on 16 Sep 2023

Samih
young couple
9.0
Superb
Meeting expectation
Location and friendliness
Cooking smell in the corridors

Published on 13 Sep 2023

Raymond
young couple
7.0
Good
Room and Hotel was delightful. City view and high floor did not deliver as advertised.
The suite was comfortable and upscale
Room was advertised as high floor with city view. Suite was on 11th floor midway up, not high floor at all. City view? Consisted of a 20 story (approx) office building dominating the northward field of view from our suite. Open parking lot filled the remaining space.

Published on 10 Sep 2023

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