The Westbury Palace, Nuwara Eliya, Sri-Lanka | Photos, Reviews & Deals @Holidify

About The Westbury Palace

The Westbury Palace in Nuwara Eliya is a beautiful and elegant hotel with stunning views of the surrounding area. The spacious and comfortable rooms are tastefully decorated and offer a luxurious stay. The hotel's excellent dining options, including a restaurant and bar, serve delicious dishes prepared with fresh ingredients. The friendly and attentive staff go above and beyond to ensure a comfortable and enjoyable experience for guests. The hotel also features a heated outdoor pool, spa and wellness centre, and a garden. Its convenient location allows for easy access to local attractions. Overall, The Westbury Palace offers a unique and unforgettable experience for all visitors.

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Location & Nearby Places

Nuwara Eliya Town Center (3.8 Km from city center)

No 17, Udupussellawa Road

15 Nearby Attractions

Victoria Park Nuwara Eliya

0.4 km

Grand Hotel

0.7 km

Galway's Land National Park

0.8 km

Post Office

0.8 km

Town Walk

1.0 km

Gregory Lake

1.5 km

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All Facilities for The Westbury Palace

Category	Facilities
Activities	Cooking class, Walking tours, Billiards, Golf course (within 3 km), Horse riding, Cycling, Hiking, Temporary art galleries.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Access to health care professionals.
Bathroom	Sauna.
Room Amenities	Infinity pool, Heated pool, Pool cover.
Food & Drink	Fruits, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, BBQ facilities, Room service, Restaurant, Bar.
Services	Internet services, WiFi, Free WiFi.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Picnic area, Sun terrace, Shared lounge/TV area, Garden.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange, Invoice provided.
General	Private parking, Parking on site, Free parking, Parking.
Physical distancing	Cashless payment available.
Pool and wellness	Spa facilities, Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Outdoor pool, Spa and wellness centre, Swimming Pool, Fitness centre, Spa lounge/relaxation area, Pool with view, Sun loungers or beach chairs, Fence around pool, Spa/wellness packages, Fitness.
Transport	Shuttle service, Airport shuttle, Car hire, Airport shuttle (additional charge), Airport pick up, Airport drop off, Bicycle rental, Shuttle service (additional charge).
Outdoor & View	Terrace.

Guest Ratings For This Property

8.8

Based on 40 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.1

Facilities

8.7

Guest Reviews

Alice

young couple

9.0

Superb

The staff were so friendly and helpful, we really enjoyed our time at the Westbury Palace

Published on 02 Jan 2024

Alex

young couple

10.0

Exceptional

We had a wonderful stay at the Westbury Palace hotel over Christmas! The hotel is truly 5 star with the staff going the

Upon arrival we were greeted by name and received a cup of tea with the check in process fast and efficient. Suraj and Gaming were always available to help with anything we needed, likewise Yaso was our butler who was always on hand to provide water, towels etc to our room. The food was incredible, something you would expect of a 5 star hotel in London. Pushparaj the chef at the Westbury put together a wonderful festive 4 course Christmas dinner in the dining room. The service was excellent! We missed breakfast as we wanted to lie in one morning & the staff brought the breakfast to our room (waffles, pancakes, eggs, fruit) similarly if we wanted to take the pastries away they would box them up for us.

(Read More)

Published on 26 Dec 2023

Kumar

family with young children

10.0

Exceptional

Great Location and excellent food. To top it all, the staff is excellent and the service you get I simply outstanding

Nothing.

Published on 26 Nov 2023

Mitu

young couple

8.0

Very good

Lovely English country house style hotel

Eccentric English hotel style Narindran was wonderful smiley and ever present! Fantastic views Super friendly staff

Bedroom a bit small pool a bit small and needed a bar

Published on 24 Nov 2023

Vasantha

family with young children

10.0

Exceptional

Breakfast was excellent

Published on 17 Nov 2023

Buddhika

young couple

10.0

Exceptional

The best in Nuwara Eliya!

Amazing place with great staff. Its a magic place where we stopped for one night but we would recommend even more. The personal, all team is amazing and give us very good memories of our trip. The breakfast was the best one we had during our stay. I recommend this place to visit and experience the hospitality.

Nothing!

Published on 29 Jun 2023

Buddhika

young couple

10.0

Exceptional

Worth for money , Warm Hospitality. Royalty treatment!

Simply awesome and amazing, stay and good. Pool and everything was perfect and superbthis is the best stay of mine. Staff and chefs are professionals. The Love and caring brilliant. Best in the business and Trust me this is the best place to stay in Nuwara Eliya. One of the best Outdoor heated pool in Nuwara Eliay. I rather doubt if any other place in Nuwara Eliya has something like this!

Published on 24 Jun 2023

Chathura

family with young children

10.0

Exceptional

A fabulous stay and a unique property with a collection of all the luxuru facilities

We had a wonderful stay at The Westbury Palace. The place looks amazing with a beautiful garden and luxurious interior. Its a peaceful place in a very convenient location and walking distance to town. Rooms very clean and comfortable. Staffs were kind, attentive and very helpful. Overall we had the best experience we have ever had at Nuwara Eliya. - Outdoor pool - Garden - SPA and Gymnasium facilities are outstanding

- Everthing was good.

Published on 23 Jun 2023

Buddhika

young couple

10.0

Exceptional

A must place to stay in Nuwara Eliya

1. We had a wonderful stay at The Westbury Palace. The place looks amazing with a beautiful garden and luxurious interior. Its a peaceful place in a very convenient location and walking distance to the city. Rooms were very clean and comfortable. The Staff were kind, attentive and very helpful. Overall we had the best experience we have ever had at Nuwara Eliya. The whole credit should goes the The Westbury Palace team for maintaining nearly a 170 years old building up to this standard. It's Wonderful indeed! Also, we all very much enjoyed the Out door heated pool which is hardly could find something in this nature in any other place around Nuwara Eiya. It's simply Amazing! Can't forget the their fully equipped gym and the SPA with Sauna which we experienced at and extra cost but very much worth the price! The staff also was very professional , flexible and helpful at all the times from the check in to the check out. Its a magic place where we stopped for one night but we would recommend even more. The personal, all the team is amazing and gives us very good memories of our trip. The breakfast was the best one we had during our stay. I recommend this place to visit and experience the hospitality.

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Published on 05 Jun 2023

Victor

young couple

4.0

Disappointing

overpriced and upsetting

food js good, but you have to wait long. the hotel does not have producta available and go shopping before cooking.

staff is stupid. no one met us upon arrival, literary empty hotel and sleeping security. staff goes in dirty uniform. drinks not available (they go shopping again and you wait).

Published on 29 Oct 2022