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The Straits Hotel & Suites

Bukit Cina (China Hill) (0 kms from Dataran Pahlawan Melaka Megamall)

Ranked 25 out of 28 boutique hotels in melaka

7.2
(1266 reviews)

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About The Straits Hotel & Suites

Want to enjoy a rooftop swimming pool along with several other amenities? The Straits Hotel & Suites provides just that. Surrounded by Mahkota Parade, Dataran Pahlawan Malacca Megamall, St. Paul's Church and several other top attractions, it is a paradise for all the explorers willing to venture out into the city. Make memories at this luxurious property that you will cherish for years to come.

Top Facilities

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Deluxe Twin Room

  • Max 2 Adults
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    $ 190 + taxes
    Onwards

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    This twin room features air-conditioning. It also comes with coffee/tea-making facilities.The en suite bathroom features shower facilities, free toiletries and a hairdryer.

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    Deluxe King Heritage

  • Max 2 Adults
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    This double room features air-conditioning and a minibar. It also comes with a flat-screen TV.The en suite bathroom features shower facilities, free toiletries and a hairdryer.

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    Premier Suite

  • Max 2 Adults
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    This air-conditioned suite features a seating area and minibar.The en suite bathroom features shower facilities, free toiletries and a hairdryer.

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    Straits Suite

  • Max 2 Adults
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    This suite features a seating area and air-conditioning. There is also a flat-screen TV.The en suite bathroom features shower facilities, free toiletries and a hairdryer.

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    Superior King Bed Room (New Wing)

  • Max 2 Adults
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    This suite has a flat-screen TV, minibar and air conditioning. The en suite bathroom includes shower facilities, a hairdryer and premium shower amenities.

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    Family Suites (Connecting Room)

  • Max 4 Adults
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    This family room has a minibar, tea/coffee maker and air conditioning.

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    Location & Nearby Places

    Bukit Cina (China Hill) (0.5 Km from city center)

    No 1-B, Jalan Melaka Raya 2, Taman Melaka Raya

    15 Nearby Attractions

    Melaka Raya

    0.1 km

    Dataran Pahlawan Melaka Megamall

    0.3 km

    Melaka Sultanate Palace Museum

    0.7 km

    St Paul's Church Melaka

    0.7 km

    Menara Taming Sari

    0.8 km

    Cheng Ho Cultural Museum

    0.8 km

    Stadthuys

    0.8 km

    Christ Church Melaka

    0.9 km

    St Francis Xavier Church Melaka

    0.9 km

    Dutch Square Melaka

    0.9 km

    Melaka Maritime Museum

    0.9 km

    Upside Down House Melaka

    0.9 km

    Jonker Street Night Market

    1.0 km

    Melaka Straits Mosque

    1.1 km

    Jonker Street

    1.2 km

    See All Attractions

    All Facilities for The Straits Hotel & Suites

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Non-smoking rooms, Lift, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Accessible by lift.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toothbrush, Shower cap, Hairdryer, Shampoo, Slippers, Sauna, Bath, Shower, Body soap, Conditioner, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Air conditioning, Wardrobe or closet, Infinity pool, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Trash cans, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Electric kettle, Snack bar, Restaurant, Minibar, Dining table, Kid meals, Dining area, Outdoor furniture, Bottle of water, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology TV, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Invoice provided, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Transport Accessible parking, Car hire, Airport drop off, Parking garage, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Pool and wellness Pool with view, Indoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool.
    Outdoor & View City view, View.
    Shops Minimarket on site.

    Guest Ratings For This Property

    7.2
    Based on 1266 Reviews
    100% verified reviews

    Comfort

    7.6

    Cleanliness

    7.5

    Value For Money

    7.3

    Facilities

    7.3

    Guest Reviews

    Muadzam
    family with young children
    8.0
    Very good
    Very good
    Room space. Location
    No children pool

    Published on 05 Jan 2024

    Norazura
    family with young children
    4.0
    Disappointing
    Disappointing
    breakfast
    The toilet seat need to change. It looked dirty and I have to buy disposable toilet seat sheet. The balcony was dirty with cigarette buds and the glass panel on the balcony for all 3 rooms was cracked... I mean big and long line cracked. So dangerous. The hotel need to look into it.

    Published on 05 Jan 2024

    Mary
    solo traveller
    7.0
    Good
    Good choice
    Location is good. Swimming pool with good view. Clean. Comfortable and restful bed.
    N.A.

    Published on 03 Jan 2024

    Liaw
    family with young children
    7.0
    Good
    Would have been excellent if not for the Wifi and telephone problems
    The hotel location is ideal as it is within walking distance to the tourist attractions such as Jonker Walk, A Famosa, historical buildings and the museums. Shopping malls - Mahkota Parade & Dataran Pahlawan as well as many good restaurants and convenience store are very close to the hotel.
    My room (1016) had few problems. Firstly the wifi facility in my room was not available and after complaining to the front desk, the receptionist advised to connect using another room's wifi. I booked 2 rooms (1015 & 1016) and both rooms' wifi was cut-off on the last day of stay even before check-out time. Secondly, inter room telephone call to both rooms are out of order.

    Published on 02 Jan 2024

    Mohd
    review category business travellers
    8.0
    Very good
    Good
    Clean
    Staffs not so friendly

    Published on 01 Jan 2024

    Kartika
    family with young children
    1.0
    Bad
    Will not stay here again
    Booked 5 hotel rooms for 2nights at this hotel. Made booking 2months in advance thru booking.com.. Check in process was very slow.. it took nearly 1 and half hour for us to get to all of our room. 5 rooms different levels. In the midst of the chaotic situations the 12 of us are in, your staff upgraded some of our rooms without informing us at all, creating more chaos and mix ups as we have already arranged the rooms accordinglyto suit, as I have mentioned before, my father in law is wheelchair bound and I have 5 teens to handle. At 12 midnight,omeone opened my daughter room which is at level 6. Our Daughter call us crying saying someone tried to force open the door. We wanted to go to level 6 but unfortunately the access card we have was only to our level(which is very inconvenient) we ran to the lobby and requested them to retrieve the CCTV footage. At first they were reluctant to retrieve it and said that need to have police report etc etc.. but after further discussion with the hotel manager YADI, he decided to retrieve the CCTV footage without a police report.. and after a few minutes of waiting, he told me that the CCTV did not capture any movement outside my daughter's room(it's still a mystery) Waiting time for the lift was a disaster. Hotel consist of 20 levels - 25 rooms on every level with only 3 lifts! The longest waiting time to go down to the lobby was 30mins! Safebox was not working, telephone in our rooms are not functioning. Wifi was very slow. Not recommended and will not return again to this hotel. Only booked here as Hatten hotel was fully booked and I was too busy to look through google reviews and depended on Booking.com reviews as per norm. But alas. Have stayed so many hotels before but this is the worst.

    Published on 31 Dec 2023

    Thomas
    family with young children
    10.0
    Exceptional
    Good for relaxing. Must visit more often. Great stay.
    Good location. Good food. Clean and fresh. Very relaxing.
    N/A.

    Published on 31 Dec 2023

    Ivan
    family with young children
    4.0
    Disappointing
    Disappointing
    The bathroom exhaust not working. Main corridor look abit old and not well maintained.

    Published on 30 Dec 2023

    Susan
    family with young children
    4.0
    Disappointing
    Disappointing
    We like the spaciousness of the family room and we would definitely come back if your plumbing issue is settled.
    We're glad that we book the family room but however at 2108, obviously that was a plumbing issue that was that wasn't fixed before our stay. We highlighted it o the fourth day of our staff came to fix it but it worsen the leakage we bore with this issue throughout our stay as we like this room. We wanted to feedback to reception but she was just unwilling to highlight this to a higher management but asked us to give the feedback on the google review. I was disappointed with this staff, she lack passion to be of help and worse, trying to sabotage the hotel ratings as I would give a very back review!

    Published on 30 Dec 2023

    Omma
    family with young children
    10.0
    Exceptional
    Highly recommended @the straits hotel & suites
    1st when breakfast.. I love the pastries and croissants. 2nd. Bed comfortable.we got bad traffic from KL to johor. Wedecidedo to stop at melaka. We had a good rest that night. 3rd. Pool. So big. My little girl loves it. 4th. All staff are very polite and friendly. I will come back. 5th. Parking is free.

    Published on 30 Dec 2023

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