DoubleTree by Hilton San Juan, Puerto Rico, Usa | Photos, Reviews & Deals @Holidify

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Location & Nearby Places

Santurce (61.1 Km from city center)

105 Ave De Diego, San Juan

15 Nearby Attractions

Ocean Park Beach

1.3 km

Fortin San Jeronimo de Boqueron

2.7 km

Fernando Luis Ribas Dominicci Airport

3.3 km

Isla Verde Beach

4.2 km

San Juan

4.6 km

Boat Tours and Water Activities

4.7 km

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All Facilities for DoubleTree by Hilton San Juan

Category	Facilities
Activities	Happy hour, Bike tours, Walking tours, Cycling, Billiards, Table tennis, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Bathroom	Sauna.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Vending machine (drinks), Restaurant, Kid-friendly buffet, Breakfast in the room, Vending machine (snacks), Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key access, Key card access.
Common areas	Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Parking, Parking on site.
Entertainment and family services	Indoor play area, Board games/puzzles, Babysitting/child services.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Foot massage, Massage, Kids' pool, Swimming Pool, Fitness centre, Couples massage, Fitness classes, Spa/wellness packages, Neck massage, Fitness, Spa facilities, Head massage, Outdoor pool, Personal trainer, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Hand massage, Fitness/spa locker rooms, Sun loungers or beach chairs, Yoga classes.
Transport	Accessible parking, Car hire, Bicycle rental.
Outdoor & View	Terrace.
Shops	Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

8.4

Based on 542 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.0

Facilities

8.7

Reviewers Mention About DoubleTree by Hilton San Juan

The DoubleTree by Hilton San Juan receives positive reviews for its amenities, helpful staff, clean rooms, and perfect location. Guests appreciate the friendly and professional staff, as well as the (Read More)convenience of nearby attractions and dining options. Some minor issues mentioned include a cold air conditioning and small room size. The hotel's pool area and lobby are praised, while the restaurant's prices and service are mentioned as areas for improvement. The hotel is recommended for families with young children. Overall, guests are satisfied with their stay and plan to return.

Guest Reviews

Hartwick

family with young children

9.0

Superb

Clean. Friendly. Good food.

Published on 01 Jan 2024

Nereida

family with young children

10.0

Exceptional

The elevator stopped varios times

Everything

Elevator

Published on 18 Dec 2023

Abdur-rahim

young couple

8.0

Very good

It was a great stay, the in-house restaurant was amazing.

My wife didn't like that the sink was so far away from the toilet. We, as Muslims must wash down there when ever we use the washroom, and the distance between the sink and toilet did not make that easy. But that was fixed by remembering to fill a water bottle beforehand.

Published on 18 Nov 2023

Venkata

review category business travellers

6.0

Pleasant

Excellent!!!

Staff, location, cleanliness, facilities are really good!!!

Since we can't open the windows its really sometimes suffocation being in the room especially during nigh times.

Published on 07 Nov 2023

Lynnette

family with young children

10.0

Exceptional

Excellent

I was very pleased with the location, stay and check-in process. Even though I arrived before check-in, the lady at the front desk was very pleasant and helpful with all my questions and concerns. Along with regeneration and getting me in the system and handed me my keys. I was very impressed with them call to let me know my room was ready while I was out eating. This was my first visit to Puerto Rico and your company along with the local attractions has me wanting to come back soon.

Published on 03 Nov 2023

Majher

group

9.0

Superb

A comfortable bed, friendly staff and great location for a fun trip to San Juan, Puerto Rico.

I loved how the pool and hot tub were available 24/7! The outdoor area was really nice as well, I liked how there were multiple chairs/tables to sit at plus a hammock to relax in.

That I could only stay one night! Wish I was able to stay at least one or two more nights.

Published on 24 Oct 2023

Pamela

young couple

8.0

Very good

Our stay was amazing. The location was center of everything which made it easier to commute.

Location

Breakfast wasnt included

Published on 17 Oct 2023

Gabriela

solo traveller

8.0

Very good

Had a great stay!

Staff was very attentive and helpful

Better gym facility with more equipment would be nice

Published on 01 Oct 2023

Walter

young couple

10.0

Exceptional

Everything from the pool to the staff and the room was really nice we loved the rose pedals on the bed. My wife really loved it plus it was her birthday. They offered free shuttle to and from the beach which was awesome. We will return.

Published on 25 Sep 2023

Shaniqua

young couple

10.0

Exceptional

I enjoyed my stay but would rather do an all inclusive somewhere for the prices

Close to a 24 store that came in handy due to all the food and drink options at the hotel itself was very expensive.

Everything is a charge thats needed for example the breakfast buffet is just regular free breakfast for 23.95 but a cookie is free . Drinks where very expensive as well

Published on 25 Sep 2023