Holiday Inn Express Hotel Raleigh Southwest, an IHG Hotel, Raleigh

About Holiday Inn Express Hotel Raleigh Southwest, an IHG Hotel

Holiday Inn Express Hotel Raleigh Southwest is an IHG Hotel. It offers a range of amenities including parking, fitness center, business center, and a heated pool. The rooms are clean and comfortable, ensuring a pleasant stay. The friendly and helpful staff, including the general manager, front desk staff, housekeepers, and breakfast attendants, provide exceptional service. The location is convenient and guests can enjoy their stay at this comfortable hotel in Raleigh!

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All Facilities for Holiday Inn Express Hotel Raleigh Southwest, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture, BBQ facilities, Vending machine (drinks).
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Picnic area, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	ATM/cash machine on site, Express check-in/check-out, 24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Transport	Accessible parking, Electric vehicle charging station.
Shops	Minimarket on site.

Guest Ratings For This Property

8.7

Based on 640 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.5

Facilities

8.8

Guest Reviews

Deborah

family with young children

10.0

Exceptional

My stay was everything that I hoped it would be

The breakfast was hot and good each day, the person that prepared the food was very polite and friendly, I liked everything that they had on for breakfast, I like the quietness in the hotel and the area ,the people were very friendly as well.

I have no complaints

Published on 03 Jan 2024

Rafael

family with young children

7.0

Good

Location

The jacuzzi was not working and we were expecting a heated interior pool, but it wasn't

Published on 02 Jan 2024

Ashley

review category business travellers

8.0

Very good

The continental breakfast was basic but nice - there was a different selection of warm breakfast items each day. The location was perfect for the work trip I was on. The complimentary toiletries were a nice touch, and there were Dove pumps for shampoo, conditioner, and body wash in the shower,

The walls were thin, and I could hear people talking in the hallway and through the walls of neighboring rooms. The toilet paper was also very thin - a thicker ply would have been nice.

Published on 10 Dec 2023

Kris

young couple

10.0

Exceptional

Excellent!!!

Everything was great! King suite, bed was so comfortable! Daughters wedding reception was held there and the room it was in was very nice.

Nothing was wrong

Published on 26 Nov 2023

Brandi

young couple

8.0

Very good

Great customer service.

Published on 23 Nov 2023

Michelle

solo traveller

7.0

Good

Clean, but noisy

The hotel was very clean and the staff was great. The ladies who helped during breakfast were so nice and kept the breakfast area well stocked.

It was very noisy. At about 7am on Saturday, there was frequent slamming noises. I think they were doors, but I am not sure. You could also hear car door/trunks closing and people talking on the side walk.

Published on 13 Nov 2023