See all hotels in Toronto

Hotel

The Novotel Toronto Centre

Toronto City Centre (1 kms from Scotiabank Arena)

Ranked 5 out of 40

8.6
(773 reviews)

Check Best Deals for You

This will redirect you to our partner website.

Not available on these dates. Please try some other dates.

Top Facilities

parking

bar

See All Facilities

Location & Nearby Places

Toronto City Centre (1.0 Km from city center)

45 The Esplanade

8 Nearby Attractions

Hockey Hall of Fame

0.3 km

St. Lawrence Market

0.4 km

Ripley's Aquarium of Canada

1.0 km

CN Tower

1.1 km

Toronto Islands

2.5 km

Royal Ontario Museum

2.9 km

Casa Loma

4.5 km

Toronto Zoo

24.3 km

See All Attractions

All Facilities for The Novotel Toronto Centre

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, First aid kit available, Access to health care professionals.
Bathroom Sauna.
Room Amenities Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Packed lunches, Vending machine (drinks), Restaurant, Bar, Coffee house on site.
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas.
Reception services ATM/cash machine on site, Luggage storage, 24-hour front desk, Currency exchange, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General Pets allowed, Parking on site, Parking, WiFi available in all areas.
Pool and wellness Hot tub/Jacuzzi, Swimming pool, Salt-water pool, Swimming Pool, Fitness centre, Indoor pool, Fitness/spa locker rooms, Pool with view, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport Accessible parking.
Shops Minimarket on site.

Guest Ratings For This Property

8.6
Based on 773 Reviews
100% verified reviews

Comfort

9.2

Cleanliness

9.2

Value For Money

8.0

Facilities

8.8

Reviewers Mention About The Novotel Toronto Centre

The Novotel Toronto Centre has a great location and friendly staff. The hotel is renovated and offers well-appointed rooms. Some guests were disappointed with the view from their rooms and felt that (Read More)they didn't receive an upgraded room as expected. However, the hotel made up for it with good service, including accommodating late checkouts and providing extra amenities. The restaurant was highly praised for its delicious food and generous staff. Overall, it is recommended for a comfortable and enjoyable stay in a convenient location.

Guest Reviews

Vanessa
young couple
7.0
Good
Room and location great. Staff needs to work on making guests feel welcome and good.
The room was comfortable and clean. It was quiet and had the basic amenities. The location was great, we were able to walk to a park with our dog, to Union Station for the train, and to St Lawrence's Market. We could also leave our bags for a couple of hours at no charge, which is great when having a flight later in the afternoon.
When we booked it said, "dogs are welcome." It does not mention that there is a 75 CAD fee and a paper to sign where you have to assume responsibility if anyone else complains. My dog is quiet, and we had no issues, but is easy for other people to complain for no reason. Furthermore, the staff was not welcoming and looked at us almost with disdain. Because we had a dog? Because we were not fancy? I don't know, but they were not nice...

Published on 05 Jan 2024

Balgobin
young couple
7.0
Good
Enjoyed my stay except the parking issue
The location was great & all the facilities to my satisfaction
The parking fees & got a ticket of $ 75 although gave my car registration number at Check In and paid for the parking. However, the Customer Service Officer at the reception told me that he will take care of the ticket & that I don't have to pay the penalty by faxing a copy of the parking receipt of payment.

Published on 05 Jan 2024

Raphal
young couple
8.0
Very good
Nice place !
The hotel is well located. The bedroom was very clean and comfortable. We loved the Christmas decorations in the lobby. The bar and the restaurant are very nice places too.
We couldn't order some drinks in the room. The parking at the hotel is too expensive for 4 nights. The hotel took automatically $ 39 from my bank account in the middle of the visit without any explanation. Then a person at the reception can explain to me that was a percentage automatic debiting for our total bill.

Published on 02 Jan 2024

Maria
family with young children
10.0
Exceptional
Fabulous!
Loved the location, rooms and breakfast.
Nothing

Published on 02 Jan 2024

Kevin
young couple
10.0
Exceptional
Exceptional
Was our first time staying the night in Toronto and it was absolutely amazing, The hotel staff were amazing the hotel breakfast was amazing, The hotel had a very rich feel to it, The room was outstanding, as well as the location wasnt too far from the main activities, All together the stay was 10/10 will definitely be back

Published on 02 Jan 2024

Lay
family with young children
9.0
Superb
Big room with comfortable beds and good location
The hotel room is big and the beds are comfortable, and near to the Union Station and St Lawrence Market. There is a convenience store next door so we could grab some food for breakfast. The hotel reception was nice to allow us to keep our bags until evening, before we took our bus to Niagara Falls.

Published on 01 Jan 2024

Hean
family with young children
10.0
Exceptional
It was a great holiday stay at Novotel - the friendliness of the staff is exceptional.
The friendliness of the staff from the front desk to the floor cleaners.
The temperature of the main pool could be a tad warmer as it is so cold to swim especially in the winter months.

Published on 01 Jan 2024

Leane
family with young children
9.0
Superb
Great place to stay to be in the heart of Toronto
Easy walking distance from so much. Comfortable, clean and quiet.

Published on 31 Dec 2023

Luna
family with young children
6.0
Pleasant
Pleasant
Location, comfortable beds
We hear EVERYTHING from others rooms and the outside (trains). Super when someone bring its dog inside of the hotel how do they accept pets ??? So nights are very short

Published on 30 Dec 2023

Serres
group
10.0
Exceptional
Exceptional
The breakfast buffet was excellent. The staff was cheery and friendly.

Published on 30 Dec 2023

The Novotel Toronto Centre is featured in

₹212 Onwards