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Hotel

Hyatt House Boston/Burlington

Ranked 17 out of 50

8.7
(551 reviews)

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About Hyatt House Boston/Burlington

Hyatt House Boston/Burlington is a spacious and clean hotel offering excellent service and a range of amenities. The front desk staff, particularly Christina and Michelle, were friendly and accommodating. The suite-style rooms are perfect for families. The hotel's convenient location allows for easy access to shops, restaurants, and attractions. Guests can enjoy the pool, garden, and outdoor fireplace, as well as the fitness center and business center. The complimentary breakfast and shuttle service provide added convenience. 

Top Facilities

parking

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All Facilities for Hyatt House Boston/Burlington

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities Hiking.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility Toilet with grab rails.
Room Amenities Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Special diet menus (on request), Snack bar, Kid meals, Outdoor furniture, Packed lunches, BBQ facilities, Coffee house on site, Grocery deliveries.
Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Outdoor fireplace, Picnic area, Sun terrace, Shared lounge/TV area, Garden.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services Board games/puzzles.
Pool and wellness Sun umbrellas, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.
Transport Shuttle service, Accessible parking, Shuttle service (free).
Shops Minimarket on site.

Guest Ratings For This Property

8.7
Based on 551 Reviews
100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.5

Facilities

8.7

Guest Reviews

Zach
young couple
5.0
Passable
Paid parking for a suburban hotel, have to enter a credit card online every day to park.
Staff was friendly, large rooms.
PAID PARKING. This used to be our favorite hotel in the Boston area, but they have recently made the parking PAID only. This is a suburban hotel with a big parking lot right out front. The reason people stay in these suburban hotels is because its convenient to just park and sleep. Now that you have to pay to park, get out your phone every day and go online and enter a credit card to park, we will just stay downtown and be closer to things, and pay to park down there.

Published on 05 Jan 2024

Brittany
young couple
9.0
Superb
Wonderful anniversary
Beautiful room
Paid for parking

Published on 29 Nov 2023

Joseph
young couple
9.0
Superb
It was a good stay generally.
EverythIng
Food used to be better. The-fact that we went a couple of days without room service. We found out later that we were supposed to inform the Front Desk if we wanted room service. We have stayed at the Hyatt approximately 5 or 6 times though this was the first time sinceCovid. ItIt

Published on 26 Nov 2023

Sydney
family with young children
9.0
Superb
Great stay for families
The hotel was clean and the rooms were spacious. It was great for traveling as a family. The breakfast was great too.
Had to pay $10 a day for parking in a suburban location.

Published on 25 Nov 2023

Pavel
family with young children
10.0
Exceptional
Exceptional
Mattresses are superb

Published on 22 Nov 2023

Alan
young couple
8.0
Very good
Good
Breakfast room, cleanliness of room, staff very friendly, nice location.
Paying $10 per night to park my car in Burlington MA. When there were plenty of spaces and this is NOT Boston or even close. Was unaware of that yeah $50 max still too much.

Published on 11 Nov 2023

Andrew
young couple
9.0
Superb
Wet comfortable and relaxing
The breakfast The rooms were clean The kitchen was nice
Paying for parking

Published on 06 Nov 2023

Pelkey
young couple
8.0
Very good
Clean and friendly staff unfortunately paying for parking and water was a big down side.
Very clean and breakfast was great
You had to pay for parking and they left a bottle of water that was $6 if you drank it

Published on 05 Nov 2023

Jasmine
family with young children
10.0
Exceptional
Exceptional
The staff was amazing and very helpful and nice.

Published on 03 Nov 2023

Erika
family with young children
9.0
Superb
Superb
Overall a great stay, room was clean, very nice and equipped with all toiletries needed. Love the kitchenette/suite set up. Kitchen stocked as well..Perfect for stay with family members. The free breakfast served was good and always a plus during your stay. Right down the street from a shopping plaza, we were able to walk to starbucks. Only about a 25 min drive to Salem where we spent most of our days. Checkout was at 12pm which was very helpful.
Hotel parking should be free and included with stay since it's their own large parking lot. There's no other option of course because it's not located near street parking. One of the dryers did not work during my cycle and the clothes were left wet which delayed my check out and time to leave. Thankfully the front desk was accommodating. House keeping did not come in and clean between stays, only once we left. I had to keep waving people down to ask for supplies such as garbage bags, and leaving things in the hallway to dispose of etc.

Published on 02 Nov 2023

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