Had an underwhelming stay at Hammock Goa. My friends and I stayed here for two nights.
The pool is really small but we really wanted a cold dip. We saw a person painting the area around the pool. I asked the manager if we can use the pool and he said yes. While we walked into the pool area, our feet got wet with red paint because he didnt warn us after confirming that it was okay to swim.
Also they seemed to be doing renovations while we were there. There were painters right outside our room and again they didnt inform us - this felt super invasive because all the door and window curtains are almost see-through. We didnt want to get paint on ourselves so we just made sure not to touch the walls or get it on our clothes every time we walked out. We checked before sitting or standing anywhere to confirm if something was wet with paint.
On the first night, the manager and an electrician came to our door thrice asking if they can fix a switch. We said that we were busy. It is best if a hotel does these things BEFORE accepting guests into the room.
On the second day, we went to the breakfast area which is inside the Ruby Cafe and the service was super disappointing. The person at Ruby Cafe told me to enter the restaurants kitchen to call the cooks. I walked in and saw the man who also cleaned the pool, digging his nose even while I was asking him about breakfast. Seemed so unhygienic because he said he would be making our breakfast. Finally a didi came out to take our order and she made food that was edible and tasted good. Props to her for being helpful.
On the second day, I asked for boiled eggs and another didi who was also sweeping the cafe, made my food, and gave me boiled eggs in a bowl - with the shell on. :) They expected the guests to remove this. This is not a huge thing, but while were at it, why dont I also cut the onions and clean the counter?
(Read More)
See all hotels in Goa
