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THE FACE Suites

Chinatown (Petaling Street) (0 kms from University of Kuala Lumpur)
8.4
(1909 reviews)

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About THE FACE Suites

Located in Kuala Lumpur, Hotel THE FACE Suites offers spacious rooms with great facilities. The highlight is the stunning swimming pool, perfect for a family stay. The hotel also has a restaurant, bar, fitness center, laundry and dry cleaning services, and free parking. There is a concierge service, shared lounge, and daily housekeeping. The hotel is in a convenient location, near famous landmarks like KLCC and KL Tower. The rooms are clean and luxurious, with a big living room. Some minor issues include noise from the streets and spotty WiFi. Overall, Hotel THE FACE Suites is recommended for its value for money and attentive staff.

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bar

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Location & Nearby Places

Chinatown (Petaling Street) (2.9 Km from city center)

1020, Jalan Sultan Ismail

15 Nearby Attractions

KL Forest Eco Park

0.4 km

Atmosphere 360 Revolving Restaurant

0.6 km

Kampung Baru Jamek Mosque

0.6 km

Quill City Mall

0.7 km

Petrosains, The Discovery Centre

0.7 km

Menara Kuala Lumpur

0.7 km

Chow Kit Market

0.8 km

Petronas Towers

0.9 km

Suria KLCC

0.9 km

Loke Mansion

0.9 km

Masjid India

1.0 km

Aquaria KLCC

1.1 km

Dharma Realm Guan Yin Sagely Monastery

1.1 km

KLCC Park

1.3 km

Dinosaurs Alive Kuala Lumpur

1.3 km

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All Facilities for THE FACE Suites

Category Facilities
Activities Happy hour.
Business facilities Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests.
Room Amenities Infinity pool, Air conditioning, Rooftop pool.
Food & Drink Wine/champagne, Breakfast in the room, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Sun terrace, Shared lounge/TV area.
Reception services Valet parking, Luggage storage, Concierge service, 24-hour front desk.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed, Cashless payment available.
Transport Airport shuttle, Airport shuttle (additional charge).
Pool and wellness Outdoor pool (all year), Swimming pool, Outdoor pool, Kids' pool, Swimming Pool, Fitness centre, Pool with view, Sun loungers or beach chairs, Fitness.

Guest Ratings For This Property

8.4
Based on 1909 Reviews
100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.6

Facilities

8.6

Guest Reviews

Candy
young couple
8.0
Very good
It was comfortable and convenient!
Spacious room, washing machine in room, pool
Lift!! Long time to get down

Published on 03 Jan 2024

Ying
family with young children
5.0
Passable
Average
Spacious. Pool is nice.
Takes 1 hours to wait for lifts . No bath tub even though the suites are spacious. Average staff service. Food is expensive and not very good.

Published on 02 Jan 2024

Ryuji
family with young children
9.0
Superb
Superb
I suddenly ended up staying multiple nights and had booked another room. The hotel suggested that we be able to stay in the same room, which was very helpful. The view of the pool and the cleanliness are amazing!
There are almost no stores within walking distance. The location is not very good.

Published on 02 Jan 2024

Ryuji
family with young children
9.0
Superb
Superb
Overall beautiful
Morning is not delicious Wi-Fi is almost unusable There is no outlet in the wash basin Room layout is difficult to use

Published on 02 Jan 2024

Amilia
family with young children
8.0
Very good
An enjoyable stay at the face minus the lift experience.
The place was huge, location wise was great.
The lift was super slow. Waited at least 40mins to get to the lobby on our last day. Staff wasnt experience in handling the situation and choose to ignore upon numerous pax complaining about the waiting game.

Published on 01 Jan 2024

Michael
family with young children
9.0
Superb
Superb
Great room and layout, good location
Lifts took forever, expect long waits until you can use them

Published on 31 Dec 2023

Pyati
family with young children
10.0
Exceptional
luxury accommodation at a reasonable price.
It was kept very clean, staff were approachable, things were promptly attended to. Infinity pool was the highlight and magnificent views from the restaurant next to the pool
Children pool is too small and suitable for toddlers. For age 4-10, the infinity pool was too deep but children pool too shallow.

Published on 31 Dec 2023

Emily
group
8.0
Very good
Big rooms, good price.
Rooms are really spacious. Bed and bedding are super comfortable. Tremendous value
The pool was closed at night bc of rain and open in the morning but full of kids. Security is way overboard in the pool area. The view of the Petronas Towers is blocked by a new hotel

Published on 30 Dec 2023

Hajar
family with young children
9.0
Superb
Superb
Clean and very nice , I loved it so much
Long wait for the elevators

Published on 25 Dec 2023

Zarinah
family with young children
5.0
Passable
Very comfortable
Ok good
Good

Published on 24 Dec 2023

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