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Resort

The Banjaran Hotsprings Retreat

Bercham (1 kms from Lost World Of Tambun Ipoh)

Ranked 1 out of 12 boutique hotels in ipoh

9.4
(974 reviews)

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About The Banjaran Hotsprings Retreat

The Banjaran Hotsprings Retreat is an exotic spa resort located in the picturesque northern state of Perak. Built around a natural hot spring, it offers a rejuvenating escape in the lap of nature. This quaint property features garden, water and lake villas, a unique spa, special dining experiences in its fine dining restaurant lodged in a cavern of a 260-million-year-old limestone hill and a cave cellar serving organic wines.

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Location & Nearby Places

Bercham (8.2 Km from city center)

No. 1, Persiaran Lagun Sunway 3

15 Nearby Attractions

Lost World of Tambun

0.7 km

Geological Museum Ipoh

5.7 km

Sultan Abdul Aziz Recreation Park

6.3 km

Perak Cave Temple

6.5 km

Qing Xin Ling Leisure & Cultural Village

8.4 km

DR Seenivasagam Park

8.5 km

Kek Lok Tong Cave Temple

8.6 km

Movie Animation Park Studios Malaysia

8.9 km

Sam Poh Tong Cave Temple

8.9 km

Kinta Riverfront Walk

9.0 km

Gerbang Malam

9.0 km

Miniature Wonders Art Gallery

9.5 km

Funtasy House Trick Art

9.6 km

Birch Memorial Clock Tower

9.7 km

Gunung Lang Recreational Park

9.7 km

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All Facilities for The Banjaran Hotsprings Retreat

Category Facilities
Business facilities Meeting/banquet facilities.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Designated smoking area, Adult only, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities.
Bathroom Sauna.
Room Amenities Air conditioning, Safety deposit box.
Food & Drink Special diet menus (on request), Outdoor furniture, BBQ facilities, Room service, Restaurant, Bar.
Safety & security 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Common areas Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed.
Pool and wellness Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Outdoor pool, Massage, Spa and wellness centre, Swimming Pool, Fitness centre, Spa lounge/relaxation area, Fitness/spa locker rooms, Sun loungers or beach chairs, Hot spring bath, Yoga classes, Fitness.
Transport Airport shuttle, Accessible parking, Airport shuttle (additional charge), Airport pick up, Airport drop off.
Outdoor & View Terrace.

Guest Ratings For This Property

9.4
Based on 974 Reviews
100% verified reviews

Comfort

9.6

Cleanliness

9.6

Value For Money

8.7

Facilities

9.6

Guest Reviews

Suzana
family with young children
8.0
Very good
Very good
Beautiful & lush greenery.

Published on 02 Jan 2024

Linda
young couple
10.0
Exceptional
Exceptional
Stunning resort, great villas, nature exceptional

Published on 02 Jan 2024

Meheshinder
young couple
5.0
Passable
Good apart from the overwhelming top up charges
hospitality was good. staff were very helpful and nice. food was good
Being surprised by a top up fee which was totally unexpected Asked to pay an additional RM 2200 per night for an added guest (daughter) which they claimed was not registered eventhough did state in my booking. RM 2200 FOR AN ADDED BED AND BREAKFAST IS NOT SOMETHING I COULD SUMMATE. AND the villa provided was with a private pool unfortunately .....it was only a little longer than my bath tub The GM was kind enough to meet up with me at my checkout and offered to investigate and revert soon.

Published on 29 Dec 2023

Iana
young couple
10.0
Exceptional
Exceptional
everything!
during the breakfast we were served during 1 hour 10 mins which was explained "we have many guests" I think it was ridiculous explanation because if you have many guest you need to have more staff!

Published on 28 Dec 2023

Eunice
young couple
10.0
Exceptional
Excellent experience with the Banjaran.
Absolutely everything. Had a fantastic experience from start to finish. Staff were super helpful and friendly, also including the guardhouse! Facilities were all very well kept. Very peaceful environment. They will provide everything you would need. Restaurant food was between mediocre to good for the price. I arrived late to the resort close to midnight and they had some sandwiches prepared for each of us, which were absolutely delicious.
Nothing!

Published on 27 Dec 2023

Kevin
young couple
10.0
Exceptional
Fantabulous! Amazing!
Firstly, it's definitely the staff who are so friendly, accommodating and polite. They go out of their way to make sure everything is to your liking. Next comes the ala carte breakfast menu with a huge variety to select from. Last but not least, the peace and beauty of the whole place. Jeff's Cellar, the bar up on the mountain, is to die for. Ms. Theng and her team once again rose above expectations when my wife lost her phone and Mr. Usama Khan, the Gardner, found it and returned it honestly to us via courier after we left the hotel. What honesty. They also prepared the room for my wife's 50th pre birthday celebration, which was so thoughtful.
Slight issue we had with our hot water tub, which was fixed within 20 mins from the time I raised it.

Published on 21 Dec 2023

Sishu
young couple
10.0
Exceptional
Will definitely revisit for special occasions
Everything is perfect
NA

Published on 21 Dec 2023

Anthony
young couple
10.0
Exceptional
WILL COME BACK AGAIN FOR 3 DAYS 2 NIGHTS
I LOVE THE FINE DINE DINNER, BREAKFAST AND ALL THE FACILITIES THERE.. PREFECT
SO FAR NTH

Published on 20 Dec 2023

Wai
family with young children
10.0
Exceptional
Exceptional
Relaxing and calm

Published on 13 Dec 2023

Youth
young couple
10.0
Exceptional
not the first time i revisit, and wont be the last.
awesome hospitality from the staff, great breakfast, great facilities.
bed a bit too hard for us

Published on 13 Dec 2023

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