Supun Arcade Residency, Colombo, Sri-Lanka | Photos, Reviews & Deals @Holidify

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Location & Nearby Places

Wellawatte (5.8 Km from city center)

56, Galle Road

15 Nearby Attractions

Wellawatte Beach

0.5 km

Mayurapathy Kovil Colombo

1.0 km

Asokaramaya Buddhist Temple

1.8 km

Colombo Dehiwala Zoo

2.4 km

Sri Lanka Planetarium

2.9 km

Independence Square

3.4 km

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All Facilities for Supun Arcade Residency

Category	Facilities
Activities	Beach.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Non-smoking rooms, Lift, Soundproof rooms, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available.
Room Amenities	Air conditioning, Rooftop pool, Safety deposit box.
Food & Drink	Fruits, Kid-friendly buffet, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, BBQ facilities, Room service, Restaurant, Coffee house on site, Grocery deliveries.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access, Lockers.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Sun terrace.
Reception services	Tour desk, Express check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange, Invoice provided.
General	Private parking, Parking on site, Free parking, Parking.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Entertainment staff.
Transport	Shuttle service, Airport shuttle, Airport shuttle (additional charge), Parking garage, Shuttle service (additional charge).
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Sun loungers or beach chairs.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

7.4

Based on 1096 Reviews

100% verified reviews

Comfort

7.7

Cleanliness

7.7

Value For Money

7.6

Facilities

7.6

Reviewers Mention About Supun Arcade Residency

The Supun Arcade Residency received mixed reviews from guests. While some praised the friendly service, cleanliness, and convenient location, others were disappointed by the lack of a promised breakf (Read More)ast buffet and outdated rooms. One guest specifically highlighted the excellent service, spacious apartment, and rooftop pool with stunning views. Overall, the hotel was recommended for its service, cleanliness, and convenience, with suggestions to improve the breakfast options and room updates.

Guest Reviews

Habeeba

family with young children

6.0

Pleasant

More varieties on breakfast.

The bathroom needs real good cleaning. Was dirty.

Published on 02 Jan 2024

Alphaplus

family with young children

9.0

Superb

pleasant and helpful staff, spacious rooms, good location

Published on 01 Jan 2024

Pvt

family with young children

1.0

Bad

They need to be upgrape.. photo and reality is very different

We went ther for pool and pool was closed during our stay.. they said they will clean but they couldnt .. theres insects everywhere

Published on 31 Dec 2023

Tanya

young couple

5.0

Passable

Cockroaches..

It's definitely not 4 stars as defined on Booking - rather 1. We have booked it bcs of the early check-in from the 8 am promoted, but it's not guaranteed, as written, you have to place a special request: the answer is you will know only upon arrival. They did their best and we waited 7-10 am and afterwards we could check-in, thanks for it. The personal is friendly. The restaurant rooftop has really good grill options

Cockroaches.. like huge black tropical ones.. and also smaller brown ones.. in the room. Is written don't open the balcony to not let any insects in but the bathroom ceilings has huge holes.. It spoiled the impression a lot. The mattress is really too soft, you get a back pain. The cups and tea is provided but no kettle. Unfortunately I can't recommend the hotel from the price / comfort and cleanliness perspective

Published on 29 Dec 2023

Vinayagan

review category business travellers

7.0

Good

Very positive and I will use this again.

Polite staff and comfortable room

Published on 27 Dec 2023

Mohamed

family with young children

8.0

Very good

Look Location for a family

The location is good for that price and food at the rooftop restaurant is very good.

It took four hours to change our apartment after we paid for an upgrade and reception kept on saying that they will come in 10 minutes.. the property needs lots of maintenance and still in the same way 10 years ago we stayed.

Published on 27 Dec 2023

Anthony

young couple

5.0

Passable

Receptionist said unlimited food but we went to eat they didn't give me good food. Only one food they gave me

We didn't sleep well becouse ant are on the bed. And pillows and bed sheet are dirty. Pz consider our problems and pz correct them,

Published on 27 Dec 2023

Dorika

family with young children

10.0

Exceptional

Everything was good

Breakfast had limited variety

Published on 26 Dec 2023

Ibrahim

family with young children

1.0

Bad

"Nightmare at Supun Arcade Residency: Cockroaches, Broken Amenities, and Deceptive Staff"

The false hope given

Supun Arcade Residency hotel used to have reasonable rates and decent services, but my recent stay was a nightmare. The staff were sly and negligent, constantly demanding money without delivering the promised services. The air-conditioning and refrigerator were dysfunctional from day one, and despite reporting the issues, they couldn't be bothered to fix them during my entire 6-night stay. Housekeeping was a no-show, and the electrical sockets were mostly broken. The apartments were disgustingly unclean, infested with cockroaches. Save your money and avoid this place unless they miraculously improve which seems highly unlikely given their track record.

(Read More)

Published on 25 Dec 2023

Ibrahim

family with young children

1.0

Bad

"Nightmare at Supun Arcade Residency: Cockroaches, Broken Amenities, and Deceptive Staff"

The false hope given

Supun Arcade Residency used to have reasonable rates and decent services, but my recent stay was a nightmare. The staff were sly and negligent, constantly demanding money without delivering the promised services. The air-conditioning and refrigerator were dysfunctional from day one, and despite reporting the issues, they couldn't be bothered to fix them during my entire 6-night stay. Housekeeping was a no-show, and the electrical sockets were mostly broken. The apartments were disgustingly unclean, infested with cockroaches. Save your money and avoid this place unless they miraculously improve which seems highly unlikely given their track record.

(Read More)

Published on 25 Dec 2023