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SpringHill Suites by Marriott Charlotte City Center

Uptown Charlotte (0 kms from Levine Museum of the New South)
311 East 5th Street - Show on map

Ranked 2 out of 46 best hotels in charlotte

8.7
1366 reviews

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Room Types Available

King Studio with Sofa Bed
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit offers 1 bed.

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    Queen Studio with Sofa Bed
  • Max 6 Adults
    •
  • 2 Photos available
    •

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    Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 1 bed.

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    Corner King Room
  • Max 4 Adults
    •
  • 2 Photos available
    •

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    This room offers a microwave, small refrigerator and tea/coffee maker.

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    King Studio with Trundle Bed - Hearing Accessible
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    View Deal
    Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 1 bed.

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    SpringHill Suites by Marriott Charlotte City Center is featured in

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    Guest Ratings For This Property

    8.7
    Based on 1366 Reviews
    100% verified reviews

    Comfort

    9.05

    Cleanliness

    9.01

    Value For Money

    8.51

    Facilities

    8.88

    Reviewers Mention About SpringHill Suites by Marriott Charlotte City Center

    The SpringHill Suites by Marriott Charlotte City Center is praised for its convenient location across from the Spectrum Center. The staff is friendly and welcoming, and the rooms are clean with comfo (Read More)rtable beds. However, there are some minor issues such as a bathroom door that wouldn't lock and showers showing signs of mold. The hotel offers spacious and comfortable rooms, and there are plenty of nearby activities and attractions within walking distance. The complimentary breakfast is average compared to other hotels.

    Guest Reviews

    Rana
    family with young children
    8.0
    Very good
    Keep the Good Service
    Location and Access

    Published on 04 Jan 2024

    Taylor
    group
    2.0
    Very poor
    Very poor
    !
    I hated my stay. The valet lost my keys, it took an hour and half past check in for me to be able to go to my room and the person who checked me in didnt let me know about the amenities offered such as breakfast. Wont come back again!

    Published on 02 Jan 2024

    Deborah
    family with young children
    9.0
    Superb
    I will definitely stay there again.
    It is a great location, and the spectrum arena was right outside of the hotel door. The staff were very friendly.
    Nothing

    Published on 01 Jan 2024

    Bill
    young couple
    8.0
    Very good
    Good choice for a Charlotte weekend
    Very large comfortable room. Friendly staff. Tasty breakfast, nice selection of hot and cold options. Great location for anything you want to do in downtown Charlotte. Light rail next to the hotel makes getting around even easier.
    Had a little trouble getting our car early from the valet parking. Ended up having to go get it myself at 7am on a Sunday.

    Published on 01 Jan 2024

    Sammy
    young couple
    10.0
    Exceptional
    Exceptional
    Room and service
    Nothing

    Published on 31 Dec 2023

    Bob
    young couple
    4.0
    Disappointing
    Disappointing
    The parking was a rip off

    Published on 31 Dec 2023

    Ikonic
    family with young children
    10.0
    Exceptional
    Good location , clean facility.
    Location
    N/A

    Published on 31 Dec 2023

    Gabrielle
    family with young children
    5.0
    Passable
    Going Downhill
    I like the location to the spectrum center. Also I am glad the elevators worked this time.
    The room was not the cleanest. Weird stains were on the wall. My husband had to use force to get us in and out our room. The door would not budge. Thought we were locked in/out.

    Published on 25 Dec 2023

    Phil
    family with young children
    10.0
    Exceptional
    The staff in this hotel are brilliant - they really look after you nothing is too much trouble
    Everything

    Published on 22 Dec 2023

    Niamh
    young couple
    5.0
    Passable
    Passable
    There was a shooting in the hotel during our stay. We were woken in the early morning by the shooting and the hotel was surrounded by police. While this was not the fault of the hotel, there was no communication to guests as to what was happening either during or after the incident. We only found out further details from news reports. This was very unsettling and should have been dealt with better. Thankfully that was our last night in Charlotte.

    Published on 21 Dec 2023

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