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Hotel

Southpole Central Hotel

Capitol Site (0 kms from )

Ranked 23 out of 50 best hotels in cebu

7.3
(1653 reviews)

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About Southpole Central Hotel

Located in the heart of Cebu City, Southpole Central Hotel offers a comfortable and affordable stay. The hotel provides excellent customer service with friendly and courteous staff who greet guests with a big smile. The clean and well-maintained rooms are equipped with all necessary amenities, and daily housekeeping ensures a pleasant stay. The hotel's strategic location makes it easily accessible and within walking distance to downtown. Guests can enjoy free parking, a lift, luggage storage, and free WiFi. There is also a bar at the top for guests to relax and unwind. Overall, Southpole Central Hotel provides a convenient and enjoyable experience for guests visiting Cebu.

Top Facilities

parking

parking

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All Facilities for Southpole Central Hotel

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Heating.
Food & Drink Outdoor furniture.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Services & Extras Key access, Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Shared lounge/TV area.
Reception services ATM/cash machine on site, Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness Massage, Full body massage.

Guest Ratings For This Property

7.3
Based on 1653 Reviews
100% verified reviews

Comfort

7.7

Cleanliness

7.7

Value For Money

7.9

Facilities

7.1

Guest Reviews

Jerzy
solo traveller
9.0
Superb
Superb
Room was spacious, strong wifi, comfortable bed, warm water in bathroom, clean. Breakfast simple but really good. Close to center of town, stores and bus terminal.
Door were not soundproof so was easy to hear whats going on corridor. Unfortunately instant coffee instead regular on breakfast. Although AC was strong and cold makes a lot of noise, so was impossible to have on for a night. So after a minutes in room was very warm.

Published on 04 Jan 2024

Mariella
young couple
6.0
Pleasant
Two star hotel close to the ferry port
We stayed here as it was as close to the pier / ferry area Staff were welcoming and friendly Beds were comfortable
This is not a 3 star hotel for western standards, its 2 stars. The bathroom is outdated, rusty, not enough pressure on the shower. It wasnt cleaned properly and changed rooms twice

Published on 04 Jan 2024

Christopher
review category business travellers
5.0
Passable
Good starting point to explore Cebu.
Good location that very close to malls, night market, basilica and so on. Generous and delicious breakfast. Daily room cleaning.
The rooms are too basic with basic amenities like glasses, cups, hand towels, and blankets lacking. I only had a blanket brought over on my third night. The shower and toilet have no separation, meaning everything including rolls get wet. Reception unable to provide any information about sightseeing or how to book one. Would be good to have city maps, even if for sale.

Published on 02 Jan 2024

Jealyn
family with young children
8.0
Very good
Ok
Breakfast is great
I made little changes in the booking that was agreed before payment but in actual got reverted to the old one. Not responsive to messages.

Published on 30 Dec 2023

Ferna
family with young children
8.0
Very good
Its was good stay overall
Price
Not a lot of breakfast choices

Published on 29 Dec 2023

Razel
family with young children
10.0
Exceptional
Exceptional
clean
none

Published on 24 Dec 2023

Jhessalyn
with friends
9.0
Superb
Good
The room is so clean
Breakfast.. so basic ham, egg No flavor soup plain rice.

Published on 24 Dec 2023

Jose
review category business travellers
1.0
Bad
NOT WORTH
NOTHING!!!!!!!!!!!!!! this place is a joke!!!!!!!!!!!!
Everythung!!!!!!!!!!

Published on 23 Dec 2023

Virgilio
group
6.0
Pleasant
I somehow slept well.
Near colon street and shops.
Breakfast is limited. Room no windows.

Published on 18 Dec 2023

Martin
family with young children
8.0
Very good
Good choice, if you want to stay downtown
Good central location, and it was quiet. I also liked the simple buffet breakfast, which started early at 6:30. Staff at the reception was very helpful.
There is no hot water in the whole hotel. This is not a temporary problem, but permanent. For me it was ok, as the water was still warm enough even to wash my hair. Cigarette smoke from outside came into the room one morning, even though smoking is strictly forbidden.

Published on 18 Dec 2023

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