Sonesta ES Suites Chicago Downtown Magnificent Mile, Chicago, Usa

About Sonesta ES Suites Chicago Downtown Magnificent Mile

Sonesta ES Suites Chicago Downtown Magnificent Mile Medical features comfortable accommodations and a convenient location. With an array of vibrant rooms and suites equipped with kitchen units, the hotel ensures a hassle-free stay. Pets are allowed into the hotel and the onsite grocery store takes care of urgent needs. Guests can also work out at the attached gymnasium and use the business center for professional tasks. Major attractions like the Magnificent Mile, Oak Street Beach, and Water Tower Place lie close to the property.

Top Facilities

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Location & Nearby Places

Michigan Avenue (2.5 Km from city center)

201 East Walton Place

15 Nearby Attractions

Chicago Sports Museum

0.3 km

Museum of Contemporary Art Chicago

0.3 km

Fourth Presbyterian Church

0.3 km

Oak Street Beach

0.4 km

Ohio Street Beach

1.0 km

Carl Hammer Gallery

1.2 km

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All Facilities for Sonesta ES Suites Chicago Downtown Magnificent Mile Medical

Category	Facilities
Activities	Beach.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Family rooms, Higher level toilet, Pet bowls, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Snack bar.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Fitness centre, Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

7.9

Based on 1920 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.0

Value For Money

7.9

Facilities

7.9

Guest Reviews

Robert

family with young children

7.0

Good

Great value! Not perfect but for the money was the best value in town. We will visit again.

Great location and great staff.

Its getting a bit worn across the board could use some updating. Coffee maker felt grimy, like one would being in a kitchen at home

Published on 05 Jan 2024

Anonymous

family with young children

2.0

Very poor

Not clean at all, we ask for the service they never show up, I will never come to this hotel About the breakfast I was on time around 8:30 when I asked for a bread she said its done we dont have anymore, I went outside with my family to have a breakfast The bathroom its smells very bad

Published on 05 Jan 2024

Nelly

family with young children

9.0

Superb

In general it was very good, I would choose the same hotel again if I returned to Chicago on vacation.

The location is excellent, close to all attractions and easy to take transportation.

The facilities are in line with the hotel category, it is not new but it is good for the price.

Published on 04 Jan 2024

Bertan

review category business travellers

2.0

Very poor

Staff at the reception and the manager were quite rude. They are so unhelpful. I spent more than half an hour to get the invoice of my stay.

Published on 04 Jan 2024

Sonia

young couple

6.0

Pleasant

Excellent location, breakfast is ok reasonable but poor cleaning and general maintenance of the hote

Location excelente

Elevators are bad, The cleaning was very poor, I asked to change the sheets and the person who cleaned put the used sheets back I had to request clean sheets to make the bed by my self, the carpet dirty and sticky towels clean, in general poor clean!!

Published on 04 Jan 2024

Saleem

family with young children

3.0

Poor

Horrible

Location

Everything else

Published on 04 Jan 2024

Johnny

family with young children

4.0

Disappointing

I didn't like the experience

Published on 04 Jan 2024

Caylin

family with young children

7.0

Good

Enjoyed our stay overall besides the rooms being hot and not being able to cool it down.

I liked the kitchen in rooms, with sofa, pull out bed, spacious. Staff was super nice and helpful in whatever you needed, and patient.

I did not like how hot the room was and how only the heat worked because it was under 55 outside. Just because it was cold outside the air should still work so you could comfortable. You could open the window but due to safety reasons it only opened about 5 inches but even with the window open it did not cool the room down. Other than that the stay was enjoyable. Until they make it to where the heat and the air work at the sametime I know this hotel will continue to get complaints about it. It will also stop the 5 star rating review. I would have given this facility 5 stars if it wasn't for only the heat working because of the temperature outside.

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Published on 03 Jan 2024

Simpson

young couple

8.0

Very good

New Year's stay @ Sonesta

Comfortable

Breakfast could've been better

Published on 02 Jan 2024

Magaly

family with young children

9.0

Superb

The location was great Walking distance to attractions, restaurants, shopping, etc. The Water Tower mall is very close as well as the 360 Chicago. The staff was very nice and helpful. The breakfast was good, and had a variety of options.

Nothing

Published on 02 Jan 2024